Windows 10: Unable to OPEN and PRINT my 2018 Turbo Tax returns

Discus and support Unable to OPEN and PRINT my 2018 Turbo Tax returns in Windows 10 BSOD Crashes and Debugging to solve the problem; My Turbo Tax returns have been downloaded to my documents, but I am unable to OPEN them in order to PRINT them. What do I need to do?... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by mgwg, Apr 15, 2019.

  1. mgwg Win User

    Unable to OPEN and PRINT my 2018 Turbo Tax returns


    My Turbo Tax returns have been downloaded to my documents, but I am unable to OPEN them in order to PRINT them. What do I need to do?

    :)
     
  2. Geethu B Win User

    Turbo tax will not open

    Hi Max,



    Thank you for contacting Microsoft Community. I understand that you have an issue with using
    turbo tax 2015. I will surely help you to fix this issue.



    This issue may occur if the turbo tax 2015
    is corrupt.

    Method 1:

    I suggest you to perform a clean boot and check. Setting the system in a clean boot state will help to identify if any third party applications or startup items are causing the issue.

    How to perform a clean boot in Windows

    http://support.microsoft.com/kb/929135/en-us

    Warning:

    1. Applies to Windows 10.

    2. After clean boot troubleshooting steps, refer to the section "How to reset the computer to start as usual after troubleshooting with clean boot" in the provided link to return your computer to Normal startup
    mode.

    Method 2:

    If the issue persists, you may have to uninstall and re-install the
    turbo tax 2015. Check if it helps.

    To uninstall the software follow these steps:


    • Right-click on
      Start Button and click on Programs and Features.

    • Right-click on the
      turbo tax 2015 and click on Uninstall.
    Note: Make sure you have the installation media for
    turbo tax 2015 before uninstalling it.

    Hope this information helps. Reply to the post with an updated status of the issue so that we can assist you further.
     
    Geethu B, Apr 15, 2019
    #2
  3. d6745 Win User
    Problem with turbo tax

    I am trying to run Turbo Tax 2018 but it keeps crashing when saving the file. Spent an hour on the phone with Turbo Tax and they have suggested that this could be a Windows problem. Any thoughts?
     
    d6745, Apr 15, 2019
    #3
  4. Unable to OPEN and PRINT my 2018 Turbo Tax returns

    Turbo tax will not open

    I had to use the restoring function in windows 10 to use the apps function. After restoring, I could not open turbo tax 2015. It stated invalid signature. There are two arrows pointing to each other on the icon. I hate to uninstall turbo tax 2015 and reinstall.
    I have almost completed my tax return.
     
    MaxStaples, Apr 15, 2019
    #4
Thema:

Unable to OPEN and PRINT my 2018 Turbo Tax returns

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