Windows 10: Unable to open documents in the DOWNLOADS and DOCUMENTS folders

Discus and support Unable to open documents in the DOWNLOADS and DOCUMENTS folders in Windows 10 Network and Sharing to solve the problem; Since the past two days, after having downloaded a few documents, I am unable to open them. When I right click to open, it just gets stuck and I have... Discussion in 'Windows 10 Network and Sharing' started by silent rocker, Apr 10, 2020.

  1. Unable to open documents in the DOWNLOADS and DOCUMENTS folders


    Since the past two days, after having downloaded a few documents, I am unable to open them. When I right click to open, it just gets stuck and I have to close it.


    I have tried moving the folder onto my desktop but once I open that and try to open a document inside, it just gets stuck.


    Kindly assist.



    Thanks

    Canta

    :)
     
    silent rocker, Apr 10, 2020
    #1

  2. Downloads folder is the Documents folder

    Hi Chris,

    Thank you for posting your query on Microsoft Community.

    I suggest you to Restore to Default the folders and document settings and see if it helps.

    Step 1:

    Please follow below steps and check if it helps.

    • Go to Download folder.
    • Right click on the Download Folder and go to Properties.
    • In Properties go to Location tab.
    • In location Tab Click on Restore Default.


    Step 2:

    Please follow below steps and check if it helps.

    • Go to Documents folder.
    • Right click on the Document folder and go to Properties.
    • In Properties go to Location tab.
    • In location Tab Click on Restore Default.
    After performing above steps change the settings as you required and check if it helps.

    Hope these information helps, please get back to us for future support, we’ll be glad to assist you further.

    Thank you.
     
    Prabhavathi Patil, Apr 10, 2020
    #2
  3. newtekie1 Win User
    Windows boots, My Documents auto opens. WTF?

    That was going to be my first suggestion. *Toast :toast:
     
    newtekie1, Apr 10, 2020
    #3
  4. Peer_Sam Win User

    Unable to open documents in the DOWNLOADS and DOCUMENTS folders

    Can't open documents

    Hi Marilyn,



    Thank you for writing to Microsoft Community Forums.



    In order to narrow down the issue and provide appropriate troubleshooting steps, please reply with answers to the questions below.



    1. Is it any specific document, a document type or all documents, you are unable to open?
    2. What happens when you try to open the documents?
    3. Do you get any error message while trying to open the documents?


    We look forward for your reply.



    Peer Samie

    Microsoft Community-Moderator
     
    Peer_Sam, Apr 10, 2020
    #4
Thema:

Unable to open documents in the DOWNLOADS and DOCUMENTS folders

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