Windows 10: Unable to open Word docs or PowerPoint slides

Discus and support Unable to open Word docs or PowerPoint slides in Windows 10 BSOD Crashes and Debugging to solve the problem; Every time I try to open slides through PowerPoint or Word document I get a message that says "Install failed. Please contact your software vendor".... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by grdzhdz, Nov 26, 2018.

  1. grdzhdz Win User

    Unable to open Word docs or PowerPoint slides


    Every time I try to open slides through PowerPoint or Word document I get a message that says "Install failed. Please contact your software vendor".

    :)
     
    grdzhdz, Nov 26, 2018
    #1
  2. jaydeee Win User

    PowerPoint file crashes PowerPoint upon opening

    since this happens in some of the computers only, suggest that you open the file on working computer and copy everything and paste to a new powerpoint file.
    most of the time it works to me. *Smile Unable to open Word docs or PowerPoint slides :)
     
    jaydeee, Nov 26, 2018
    #2
  3. Jean G. Win User
    Unable to open PDF or Word docs

    I'm suddenly unable to open pdf or word docs that are posted on a website that I access regularly. No error message. Just clocking and then a blank screen?
     
    Jean G., Nov 26, 2018
    #3
  4. Unable to open Word docs or PowerPoint slides

    Unable to open attachment (Word files) since I upgraded to windows 10

    Since upgrading to Windows 10 I am unable to to preview Word Documents in my Outlook 2013. I am also unable to open Word Documents that have been emailed to me. This is something new that was not a problem prior to the upgrade.

    • The error for the preview says: This file cannot be previewed because there is no previewer installed for it.
    • Then when I go to open the Word Doc it says: Word experienced an error trying to open this file.
    Its not one document it is all Word documents that are sent to me. Documents that I was able to preview before and open before that are sitting in my Outlook I am unable to open now.

    I need to fix this asap. Your help would be greatly appreciated.

    ********

    PS. The Fix ej-madison provided does work. (THANK YOU) It also works on Powerpoint and Excel, just follow the same steps.

    Fix by ej-madison

    Word - Options - Trust Center - Trust Center Settings... - Protected View - uncheck Enable Protected View for Outlook attachments. Once done I was able to double-click the Word attachment in Outlook.

    THE REMAINING ISSUE: fixed

    Previewer for Word, Excel or Powerpoint files not working > now fixed. Thank you for posting the exact steps PieterKappetein

    This has now fixed my final problem.....

    ✿( ‿ )✿

    I can now open files and use the previewer... YAY!! Thank you MS Community. You figured out what the MS Help Desk could not after 4 calls and a total of 8 hours of having them work on my computer... Bravo people!!! Thanks
     
    MauraElosegui, Nov 26, 2018
    #4
Thema:

Unable to open Word docs or PowerPoint slides

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