Windows 10: Unable to pair Bluetooth headset

Hello everyone,


So i've bought this Skullcandy Hesh 2 wireless headset and there seems to be a problem


I can't get it to connect properly to my laptop.


It's an ASUS notebook.

I made sure every driver is up to date

I've contacted the company to mention them about it. They can't help me and redirect me to this website.


When I put my headphones into pairing mode, the laptop can effectivelly detect them and pairs with them.

The headphones makes the beeping noise and a voice tells me it's paired.


Then inthe bluetooth list, Win10 tells me its paired but it doesn't connect at all. it tells me (in french, sorry for translation):

Failed to connect, make sure your device is on and "find-able")


At this point, i'm about to just buy a aux cord and forget about it.... this forum is my last hope to be honest.

ask me any question, ill provide you with the answer with screenshots if needed.

My OS is in french but i'm confident we can work it out with me translating.


Thanks,


E.




***Modified tittle from: Win10 Refusing to deal with SkullCandy Hesh 2 Headset***

:)

 

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I am also facing the same issue. Windows 10 has brought nothing but all sorts of problem and issues along with it.. mine crashes now and then and i am presented a beautiful blue screen of death all of sudden losing all of my work. This is really annoying
and unfortunately there is no support or fixes..

Coming to your issue, every time i try to connect my Bluetooth headset i have to go through all the sufferings you are facing.

Suggest removing the device and pair again. It always work for the first time and next time again you have to remove the device and pair again.

Steps

1. Go to Bluetooth Settings

2. Under Manager Bluetooth Devices > you should see your paired headset

3. When you click that you should see > Remove Device option

4. Click on remove device

5. Pair your headset again and it should work

Next once you disconnected your headset, you may need to follow all the steps again at least i have to do all that every time i try to connect my headset.