Windows 10: Unable to pay for Minecraft Realms with microsoft account money on PC

I bought a $25 microsoft card for the sole purpose of renewing my realm. However after I inputted the code and had the funds in my account i realized there is no option in-game to select money from my microsoft account to use to renew the realm. The only options are debit/credit, paypal and mobile phone. How do I use the money already in my account? Did i just waste $25?

:)

 

Minecraft Realms Windows 10 Edition

Hi Darren,

Issues with paying the Minecraft Realms on your Windows 10 PC may occur due to a network or a server connection error. Before performing any troubleshooting steps on your PC, make sure that the Xbox Live Service is up and running on this

link.

If the Xbox Live Service is up and running, you may visit
Minecraft Realms and perform the suggested solutions under Troubleshooting problems with Minecraft Realms.

If you are still experiencing issues joining a friend's Realm on Minecraft, you may visit this

link for additional support options from Mojang Support.

Should you have any other queries, you may contact us anytime.

 

Unable to join a Minecraft realm on childs account

Hi there,

I have an adult Microsoft account for Win10 and I have created child accounts for my daughters, also on Win 10. One daughter can accept my Minecraft realm invite and join the game fine but my other child cannot on their account. I first made sure both child
accounts had the same permission but it didn't help. Then I set the child account to full permissions but still cannot accept invite nor join the realm. I amended permissions on the general privacy tab in "family" for my daughters account and also the Xbox
360 and Xbox One tabs, though I understand it works on the Xbox One account primarily for Win 10 Minecraft. To be clear, this is on the https://account.xbox.com/en-GB/Settings page.

We can see the invite, but when clicking on it, it says:

error: You cannot play online multiplayer through Xbox Live because of how your account is set up. This can be changed in your privacy & online safety settings on Xbox.com.

If I launch the realm on my computer, my daughter can see it in the Minecraft Friend's tab under Joinable Friends. When she joins, she gets an error message saying:

Failed attempting to join realm. Please try again later. Unable to connect to realm.

Again, my other daughter can access this fine and I've tried amending every setting in both the Microsoft Family and the Xbox website setting, but no joy.

We are all on the same version of Windows 10 Minecraft and also Windows 10 plus latest updates.

Any help would be greatly appreciated as we're entirely out of ideas and things to try now.

Moved from: Windows / Windows 10 / Family

 

Playing Minecraft Realms with people who bought Minecraft off the Mojang Website.

Hello
lolpwns101,

There should be no difference between Minecraft purchased from the Microsoft Store and Mojang website as they are cross-platform play compatible. You can join/invite people in a Realm as long as they are also listed as Xbox Live friends.

I highly suggest that you visit these support articles:

• Minecraft Realms support page
  
• Realms connection issues
• Minecraft Realms FAQ

If you need to contact the Microsoft Store for refunds, lease refer to this
link on how to contact Microsoft Store support.

If you would like me to provide additional advice, simply respond to this thread. I will get notified and I’ll reply to you as soon as I can.