Windows 10: Unable to play AV1 videos

Discus and support Unable to play AV1 videos in Windows 10 BSOD Crashes and Debugging to solve the problem; Hello, For the last couple of months I've been witnessing screen tearing/distortion I don't really know how to describe it, see image bellow on media... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Timelapse., Sep 4, 2020.

  1. TIMELAPSE.
    Timelapse. Win User

    Unable to play AV1 videos


    Hello,


    For the last couple of months I've been witnessing screen tearing/distortion I don't really know how to describe it, see image bellow on media images and videos online and on streams in apps like Discord.


    Online webm


    I've formatted the PC, updated video drivers, tested with the onboard gfx card, swapped the RAM sticks in and out and in different slots, I've tried to isolate each individual component to no avail.


    The same issue happens in VLC/WMP when I try to play av1 format videos https://www.elecard.com/videos the video just has insane stutter and the same distortions appear.

    Downloaded video playing on VLC
    Has someone else had this happen to them? I seems to only happen on AV1 encoded media.

    Thank you for the Help!


    System


    Host Name: DESKTOP-LVKMJ8P

    OS Name: Microsoft Windows 10 Home

    OS Version: 10.0.18363 N/A Build 18363

    OS Manufacturer: Microsoft Corporation

    OS Configuration: Standalone Workstation

    OS Build Type: Multiprocessor Free

    Registered Owner: Windows User

    Registered Organization:

    Product ID: 00326-10000-00000-AA081

    Original Install Date: 04/09/2020, 21:39:19

    System Boot Time: 04/09/2020, 22:43:36

    System Manufacturer: Gigabyte Technology Co., Ltd.

    System Model: Z370 AORUS Ultra Gaming

    System Type: x64-based PC

    Processors: 1 Processors Installed.

    [01]: Intel64 Family 6 Model 158 Stepping 10 GenuineIntel ~3601 Mhz

    BIOS Version: American Megatrends Inc. F4, 06/09/2017

    Windows Directory: C:\WINDOWS

    System Directory: C:\WINDOWS\system32

    Boot Device: \Device\HarddiskVolume1

    System Locale: en-gb;English United Kingdom

    Input Locale: pt;Portuguese Portugal

    Time Zone: UTC+00:00 Dublin, Edinburgh, Lisbon, London

    Total Physical Memory: 8,066 MB

    Available Physical Memory: 4,405 MB

    Virtual Memory: Max Size: 9,986 MB

    Virtual Memory: Available: 4,248 MB

    Virtual Memory: In Use: 5,738 MB

    Page File Locations: C:\pagefile.sys

    Domain: WORKGROUP

    Logon Server: \\DESKTOP-LVKMJ8P

    Hotfixs: 5 Hotfixs Installed.

    [01]: KB4570723

    [02]: KB4517245

    [03]: KB4561600

    [04]: KB4569073

    [05]: KB4565351

    Network Cards: 2 NICs Installed.

    [01]: IntelR Ethernet Connection 2 I219-V

    Connection Name: Ethernet

    Status: Media disconnected

    [02]: IntelR Dual Band Wireless-AC 8265

    Connection Name: WiFi

    DHCP Enabled: Yes

    DHCP Server: 192.168.1.254

    IP addresses

    [01]: 192.168.1.64

    [02]: fe80::38e8:276a:1e5d:f035

    [03]: fdaa:bbcc:ddee:0:e520:de7d:d26:c21e

    [04]: 2a00:23c7:5b88:6d00:e520:de7d:d26:c21e

    [05]: fdaa:bbcc:ddee:0:38e8:276a:1e5d:f035

    [06]: 2a00:23c7:5b88:6d00:38e8:276a:1e5d:f035

    Hyper-V Requirements: VM Monitor Mode Extensions: Yes

    Virtualization Enabled In Firmware: Yes

    Second Level Address Translation: Yes

    Data Execution Prevention Available: Yes

    :)
     
    Timelapse., Sep 4, 2020
    #1
  2. BRINK
    Brink Win User

    YouTube starts testing AV1 video format


    Read more: YouTube starts testing AV1 video format - FlatpanelsHD
     
    Brink, Sep 4, 2020
    #2
  3. BRINK
    Brink Win User
    YouTube starts testing AV1 video format

    Read more: YouTube starts testing AV1 video format - FlatpanelsHD
     
    Brink, Sep 4, 2020
    #3
  4. JAN DEL
    Jan Del Win User

    Unable to play AV1 videos

    Unable to play videos in Windows 10

    We suggest uninstalling the display adapter driver that might have caused the video not to play. You can follow the steps provided by Deepak_Krishnan R on this
    Unable to play video/youtube/media player which was found helpful resolving the issue.

    Get back to us if you need further assistance.
     
    Jan Del, Sep 4, 2020
    #4
Thema:

Unable to play AV1 videos

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