Windows 10: Unable to play games after Windows update

Discus and support Unable to play games after Windows update in Windows 10 BSOD Crashes and Debugging to solve the problem; My Hp-pc was updated from Windows 8.1(x64bit) to 10 (x64bit) but I am unable to install games with an error: isdone.dll(IsARCExtract). When I am... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by YahyaEstes, Jun 20, 2019.

  1. Unable to play games after Windows update


    My Hp-pc was updated from Windows 8.1(x64bit) to 10 (x64bit) but I am unable to install games with an error: isdone.dll(IsARCExtract). When I am playing direct play games which used to work in Windows 8.1, I get an error: 0xc000007b

    :)
     
    YahyaEstes, Jun 20, 2019
    #1
  2. Pavan_N Win User

    Unable to play Minecraft game

    Hi,

    Please answer these questions to assist you better.

    • Have you installed all pending Windows and Display driver updates?
    • Which troubleshooting steps have you tried?
    • Is he issue specific to Minecraft?

    Follow the Methods below and check.

    Method 1: I suggest you to refer the below article and try the mentioned troubleshooting methods. Check if that helps:

    Troubleshoot gameplay issues on Windows 10

    http://support.xbox.com/en-US/games/troubleshooting/troubleshoot-gameplay-issues-windows-10

    Method 2: Update Display driver and check if you are able to play game.

    You may also refer to the below link byAndre De Costa
    for information on how to install and update drivers in Windows 10.

    How to: Install and Update Hardware Drivers in Windows 10

    Do let us know if you are able to play Minecraft game. Thank you.
     
    Pavan_N, Jun 20, 2019
    #2
  3. Can't play my pes13 game on my windows 10 professional PC desktop

    Hi,

    Thank you for contacting Microsoft Community.

    I understand that you are unable to play game.

    I will certainly help you with this.

    Did you check the game compatibility with Windows 10?

    I would suggest you to go through the below steps:

    Steps: Try to run the program in compatibility mode:


    • Right click on the game icon through which you launch the game.

    • Click on properties.

    • Click on compatibility tab.

    • Check the box, run this program in compatibility mode and select the previous operating system.

    • Click on apply and then ok.

    I hope this helps. Please post back with the status of the issue and we will be glad to assist you further.
     
    Shubham Chaubey, Jun 20, 2019
    #3
  4. Unable to play games after Windows update

    BSOD When playing games

    Hi Jackson,

    Thank you for contacting Microsoft Community.

    Please share the information requested below:

    • Does the BSOD occur while playing a particular game?
    • Is the game downloaded from Windows Store?

    I suggest you to update the Graphic Card drivers by following the steps provided below and check if it helps.

    • Press Windows key + X, select Device Manager.
    • Expand Display Adapters.
    • Right click on the driver and select Update Driver Software.
    • Follow the on-screen prompts to update.

    Refer the link below for more information:

    http://windows.microsoft.com/en-us/windows-10/troubleshoot-blue-screen-errors

    Hope this helps. Keep us posted on the status for further assistance.
     
    Eeshwar Kumar, Jun 20, 2019
    #4
Thema:

Unable to play games after Windows update

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