Windows 10: Unable to play minecraft even though purchased

I purchased Minecraft in April and I was able to play it for a few months, but ever since java and bedrock were no longer sold together I've been unable to play the full version of Minecraft, which I was originally able to play, it now only gives me the option to either buy java and bedrock edition or play the free trial.

:)

 

Unable to install Minecraft

Hi,



Thank you for writing to Microsoft Community Forums.



In order to help you with the appropriate troubleshooting steps, please reply with the following details:

• When you say, “when I click "Install/Play" nothing happens” which Install/play button are you referring?
  
• From where did you purchase Minecraft Starter Edition?
  
• For which platform have you purchased the game i.e. for Windows 10 or Xbox?
  

If you have purchased the game from Microsoft Store for Windows 10, you can download the game from Microsoft Store. Please follow the steps mentioned below:

1. Press Windows key + S, and type
   Microsoft Store.
   
2. Double click on the Store Icon to open it.
   
3. Sign in with the same Microsoft account through which you have made the purchase.
   
4. Click on Search bar on the top right corner and search for
   Minecraft Starter Edition.
   
5. Click on Install button to install the game. Once the game is installed, you will find the option to launch it. Click on
   Launch to launch the game.
   

Please reply with the status of the issue, we will be glad to help you further.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

Unable to play Minecraft after replacing my motherboard and CPU.

I'm unable to play Minecraft after replacing my motherboard and CPU. I'm logged into my Microsoft account, but when I try to open Minecraft I receive a popup that says I'm unable to sign in and it gives me an error code of 0x803f8001. Any suggestions?

 

Unable to play Minecraft game

Hi,

Please answer these questions to assist you better.

• Have you installed all pending Windows and Display driver updates?
• Which troubleshooting steps have you tried?
• Is he issue specific to Minecraft?

Follow the Methods below and check.

Method 1: I suggest you to refer the below article and try the mentioned troubleshooting methods. Check if that helps:

Troubleshoot gameplay issues on Windows 10

Xbox Support

Method 2: Update Display driver and check if you are able to play game.

You may also refer to the below link byAndre De Costa
for information on how to install and update drivers in Windows 10.

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Do let us know if you are able to play Minecraft game. Thank you.