Windows 10: Unable to play sound through external speaker

Discus and support Unable to play sound through external speaker in Windows 10 Drivers and Hardware to solve the problem; Hi, I have a pair of Mackie CR3 speakers that have been working fantastic. However, ever since I bought a new monitor I haven't been able to get sound... Discussion in 'Windows 10 Drivers and Hardware' started by TylerBurstall, Jul 3, 2019.

  1. TYLERBURSTALL
    TylerBurstall Win User

    Unable to play sound through external speaker


    Hi, I have a pair of Mackie CR3 speakers that have been working fantastic. However, ever since I bought a new monitor I haven't been able to get sound out of them. I've tried enabling, disabling playback devices, setting as default, uninstalling in device manager and rebooting, and trying to update drivers but to no avail.


    I used an HDMI cable to connect to my previous monitor and connected the 3.5mm jack from my Mackie speakers to that monitor as well when the sound worked.


    With my current monitor, I am connected using Display Port and have tried plugging in the 3.5mm jack from my Mackie speakers to monitor and PC but never get sound.


    I don't know what else to try.

    :)
     
    TylerBurstall, Jul 3, 2019
    #1
  2. STEVEPYYZ
    StevePYYZ Win User

    no sound plays through internal speakers

    I cannot get any sound to play through the internal speakers of my laptop. It did play previously. The speaker in the task bar has a red and white x and the trouble shooter says no speakers headphones plugged in. When I pull up the info on sound it lists
    its location at HDMI port. Suggestions?
     
    StevePYYZ, Jul 3, 2019
    #2
  3. KRISHNA PRASOBH V
    Krishna Prasobh V Win User
    The sound by default went to headphone mode and unable to play sound through speakers.

    Hi,

    Thank you for posting your query on Microsoft Community.

    I understand that the sound by default went to headphone mode and you are unable to use the speakers as the sound output. We will assist you to resolve the issue.

    This issue may arise due to change in the sound settings.

    As an initial troubleshooting step, I suggest you to run playing audio troubleshooter and check if that helps to resolve the issue.

    1. Type troubleshooting in the search bar.

    2. Select Troubleshooting.

    3. Select View all on the top left corner.

    4. Click on Playing audio.

    If the issue still persists,

    Go to Start, enter Sound, and select
    Sound Control Panel     from the list of results.

    On the Playback tab, right-click on the headphones and choose
    disable and now right click on speakers and choose enable and check if that works.

    I hope the above information helps. Kindly let us know if you need any further assistance with Windows. We are glad

    to assist you.

    Thank you.
     
    Krishna Prasobh V, Jul 3, 2019
    #3
  4. ROBELENE WIN
    Robelene Win Win User

    Unable to play sound through external speaker

    No sound from external speakers

    Hi,

    It can be an outdated or faulty driver that is causing your external speaker not to work. For us to provide the appropriate solution to your concern, we need to gather more information. Kindly answer the following questions:

    • Have you made any changes prior to the issue?
    • Is the external speaker detected in the Device Manager?
    • Is there any error messages that you are getting?
    • Have you tried connecting the speaker to another device?

    You can visit this
    link     on how to update drivers in Windows 10. If the error still occurs, we also suggest that you download the troubleshooter and run it from this link: Fix
    sound problems    .

    Looking forward to your reply.
     
    Robelene Win, Jul 3, 2019
    #4
Thema:

Unable to play sound through external speaker

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