Windows 10: Unable to play YouTube or Netflix

Since upgrading to the latest version of Windows 10 Pro I am now unable to play YouTube or Netflix

I am using a Lenovo Yoga Book Windows version 10.0.18363


Netflix Error U7361-1253-800705AA app

Netflix Error H7361-1253-800705AA edge browser

YouTube Error JDSEu8jhH639FHdh edge browser


Netflix say:

If you experience the error code U7361-1253-800705AA on your Windows 10 computer, it typically indicates that your system requires an update. Follow the troubleshooting steps below to resolve the issue.

• Perform Windows updates

- this is what caused the issue and i am now on the latest version

• If you are using the Windows 10 N or Windows 10 KN edition, we suggest downloading the Windows Media Feature Pack.

- this is not applicable for my version


Can anyone help?

Thanks

:)

 

Stuttering and buzzing when playing youtube through Windows Edge and on the Netflix app

Thanks for the response. Adobe flash was enabled and it is video through Edge and Netflix that has the problem.

I followed both the steps suggested below to no avail, still the same problem..

It is definitely linked to Microsoft Edge; as accessing either Netflix or YouTube through Google Chrome has been fine.

 

Netflix

Hi Marshall3,

There could be a number of factors as to why you are having issues launching the Netflix app. This could be caused by a software conflict or due to an issue with the application itself.

I suggest that you reset your Netflix application by following the steps provided below:

• Go to Settings > Apps > Apps & Features.
  
• Click the Netflix app from the list and then choose Advanced options.
  
• Click Reset.

If the issue persists, you can consider uninstalling and reinstalling the device. To uninstall, follow these steps:

• Go to Settings > Apps > Apps & Features.
  
• Click the Netflix app from the list and then choose Uninstall.

Let us know how it goes and we'll assist you further if needed.

 

Video Youtube Netflix error messages

I use both for Netflix and edge for YouTube. Today when I was on a WiFi Connection i checked the Netflix app and it played. Now that I'm home using continuum it won't play. Also, yesterday when i was talking to Netflix support, it worked! As soon as We
hung up, and it stopped working.