Windows 10: Unable to print

Discus and support Unable to print in Windows 10 Drivers and Hardware to solve the problem; Dear Team, Am using HP Pavilion laptop with Windows 10. Unable to print on HP Deskjet 2131 printer. Please guide... Thanks and regards, SKC... Discussion in 'Windows 10 Drivers and Hardware' started by SanjeevKumarChugh, Oct 20, 2019.

  1. Unable to print


    Dear Team,


    Am using HP Pavilion laptop with Windows 10.


    Unable to print on HP Deskjet 2131 printer.


    Please guide...


    Thanks and regards,

    SKC

    :)
     
    SanjeevKumarChugh, Oct 20, 2019
    #1

  2. Unable to find print option.

    Hello,

    Thank you for posting your query on Microsoft Community.

    I understand the inconvenience caused to you. I will be glad to assist you for the issue.

    I suggest you to follow the steps below to print documents in the Windows 10 and check if it helps:

    Step 1:

    1. Open Photo gallery and click on the photo that you want to print.

    2. Click on the file tab from the top left side of the page.

    3. Next select print and again print.

    you will be able to print.

    If however you are unable to find the print option then follow step 2.

    Step 2:

    • Once the document/picture is open in, press
      Ctrl+P.
    • Click Print as PDF button.
    • Check if the document prints as expected.
    Let us know if it helps. For further assistance feel free to post your queries in Microsoft forums. We will be glad to assist you.

    Thank You.
     
    Sangeeta Sarkar, Oct 20, 2019
    #2
  3. Julie Ram Win User
    I can't print a PDF document in Windows 10.

    Hi Celina,

    As described on your post, you are unable to print a pdf file using your HP printer. To help you out with your printing concern, we suggest that you perform the troubleshooting steps provided in this

    article
    which lists all troubleshooting steps for printing issues.

    Let us know if it answered your query.
     
    Julie Ram, Oct 20, 2019
    #3
  4. Unable to print

    Unable to print Excel documents on Windows 10.

    Hello Gifford,



    Thank you for posting on Microsoft Community. We regret the inconvenience caused and will assist you in resolving the issue.



    From the above description, I understand you are unable to print Excel documents on the computer running Windows 10.



    Before assisting further, I would like to ask you few questions:

    • Did you check if you are able to print other system documents or webpages using the printer?
    • Did you check if the printer is visible under Devices and Printers?


    You will be able to print documents and web pages from the Printer if the device is online or showing working status under
    Devices and Printers.



    If haven’t tried, I suggest you to check if you are able to print documents other than Excel documents or webpages using the printer.



    Also check if the printer is listed under Devices and Printers
    by following the steps below:



    • Press Windows logo key on the keyboard, type Devices and Drivers and select the top most search result.
    • Under Printers, check if the printer you are trying to print from is listed.
    • If yes, print a test Excel document and check if the device works.


    Write to us with the status of the issue on the same post for further assistance. Your reply is important for us to ensure we assist you accordingly.



    Thank you.
     
    Likhitha V, Oct 20, 2019
    #4
Thema:

Unable to print

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