Windows 10: Unable to Purchase anything on Windows Store

Whenever I am trying to purchase/upgrade any App in Store, I am getting an error as shown in the screenshot:





Please help suggest why this is happening, and how to rectify? Apps are downloading and updating absolutely fine. There is also no Issue with my account.

:)

 

Unable to purchase app in store

Hello Nraina thank you for posting.

Here are some suggestions you can try in order to solve this issue.

• I would suggest you log with your Microsoft Account on
  https://account.live.com make sure your birth date, time&date and the time zone are correct.
  

• If you are having this issue on your Windows Phone, please check the time and date on the phone as well (<<settings <<time&date) and set them on manual.
  

• Please also log with the same Microsoft account to
  http://www.xbox.com and make sure you have created you Gamertag.

• As a last step, please just do a soft reset of the phone (if the issues are on you r Windows Phone)

Press and hold the Power and Volume down buttons for 20 seconds, until the phone vibrates. Once it vibrates, release the buttons and the phone should restart.

Here is another forum posting that might be helpful.

Unable to Purchase an App in Windows Store

Kind Regards

 

"purchasing" TV and Movie content offered FREE in Windows Store

Hi Sheila,

One possible reason why you're unable to get the free movie is can be due to outdated application for Windows Store. To assist you better, we'd like to ask if have you tried updating your Windows Store. Have you tried resetting your Store? If not, we suggest
that you follow these steps to reset Store Cache:

• Run CMD as administrator.
• Type in WSReset.exe
• Click Enter.

Let us know if you need further assistance.

 

Windows Store 10 cents deals

Change your region for Windows Store