Windows 10: Unable to re-activate Windows after hardware change: "We can't reactivate Windows as our...

Discus and support Unable to re-activate Windows after hardware change: "We can't reactivate Windows as our... in Windows 10 Updates and Activation to solve the problem; Like many other people, I am having trouble re-activating windows after a hardware change replaced Motherboard, processor, and RAM. I use the... Discussion in 'Windows 10 Updates and Activation' started by Tobithy, Jul 22, 2021.

  1. Tobithy Win User

    Unable to re-activate Windows after hardware change: "We can't reactivate Windows as our...


    Like many other people, I am having trouble re-activating windows after a hardware change replaced Motherboard, processor, and RAM. I use the Troubleshooter and click "I changed hardware on this device recently". After entering my Microsoft account login info, it spins a bit then presents the message "Unable to activate Windows. We can't reactivate Windows as our servers aren't available right now. Wait for a few minutes or try adding your Microsoft account again." This has been going on for more than an hour, and I doubt the servers are simply down for that long.

    :)
     
    Tobithy, Jul 22, 2021
    #1

  2. windows 10 reactivation after hardware change

    I just changed motherboards, and When I follow the the steps listed in the "reactivate windows 10 after hardware change" support page, it gives me the message "unable to activate windows" message after I sign in and identify my device,
    with no error code, just a subheader that says "can't activate windows 10 on this device, try again later."
     
    Primero Holodon, Jul 22, 2021
    #2
  3. Rose Cal Win User
    Windows 10 reactivation on hardware changes

    Hi Florea,

    It is possible that Windows won't be able to identify your computer correctly that is why the operating system is not activated. To address your issue, we suggest that you follow the steps in this
    article on how to reactivate your Windows 10 after a hardware change.

    Let us know if you need further assistance.
     
    Rose Cal, Jul 22, 2021
    #3
  4. Nikhar_K Win User

    Unable to re-activate Windows after hardware change: "We can't reactivate Windows as our...

    Unable to activate Windows after hardware change

    Hi,

    Thank you for writing to Microsoft Community Forums.

    Usually the error code 0xC004F213 comes when there is a hardware change done on the computer (like Motherboard or Hard drive). The Windows license is associated with the device hardware. If there is any significant hardware changes, such as replacing
    motherboard or hard drive, Windows won’t be able to recognize the license.

    I suggest you to try the troubleshooting steps from the article
    Reactivating Windows 10 after a hardware change
    and see if Windows gets activated.

    If you are using an OEM computer that came with Windows 7, and the motherboard has not been changed, then you can follow the steps to retrieve the product key that came with your OEM computer. To retrieve the product key follow the steps mentioned
    below:

    1. Type Command prompt in the search bar, that is on the taskbar.
    2. Right click on Command prompt icon and select Run as administrator.
    3. Type the command and press on Enter: wmic path SoftwareLicensingService get OA3xOriginalProductKey
    4. You will find the product key.

    Hope it helps.

    Please reply with the status of the issue, we will be glad to help you further.

    Nikhar Khare

    Microsoft Community - Moderator
     
    Nikhar_K, Jul 22, 2021
    #4
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