Windows 10: Unable to re-download my copy of Minecraft windows 10

Hi, I have just had to reset my computer and am trying to re-download minecraft windows 10 edition, I have owned the game since 2015 and I am seemingly unable to re-download it even though I already own it. please help?

(note: I got the game by redeeming the code for when you could get it for free)

:)

 

Unable to open Minecraft

Hi,

Thank you for your interest in Windows 10.

• Are you using Minecraft app downloaded from Store or Minecraft program?
• Do you receive any error?

I suggest you to uninstall and reinstall Minecraft and check if that fixes the issue.

Also try to download and install the display and chipset drivers from the manufacturer website.

Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.

 

Can't download Minecraft for Windows 10

Hi,

There are many possible reasons why you are unable to download Minecraft for Windows 10 on your PC. There is a possibility that the license of the game did not reflect right away on your account or you are logged in to a different profile. To resolve your
concern, you may need to reset the Windows Store to clear the store cache. You may follow the steps below:

• Press Windows key + X on your keyboard.
  
• Click on Command prompt (Admin).
  
• Type wsreset.exe, and then hit Enter.
  

Make sure that you are logged in to the account that you used to purchase the game. You can also try to sign out and sign in to the Windows Store again to refresh your profile.

To download the game:

• Launch Windows Store and click on the profile icon at the top right of the page.
• Go to My Library and download Minecraft for Windows 10.

If you are still unable to download the game, you may open the Xbox App and go to
My Games.

Download the game there. If the game is not available, click on Find games in the Store.

Should you need further assistance, feel free to reply to this post anytime.

 

Minecraft: Windows 10 Edition: Unable to connect to world

Hi Angelito,

The game server error is one of the possible reasons why you're unable to connect to the Minecraft world. To help you resolve this concern, I need to gather more details. Kindly answer the questions below:

• Were you able to connect to an external server on Minecraft before?
• What are the troubleshooting steps you have done so far?
• When did the issue start?
• Have you tried uninstalling and reinstalling the game?
• Do you have a firewall (or antivirus firewall)? If yes, try to disable it.

Meanwhile, I suggest that you run the troubleshooter for Windows apps using the link below. This could help remove problems with an app from Microsoft Store.

Click here