Windows 10: Unable to reactivate windows after hardware upgrade

Discus and support Unable to reactivate windows after hardware upgrade in Windows 10 Updates and Activation to solve the problem; Hey guys, so i have this really annoying issue My motherboard and CPU were really due for an upgrade, so i replaced them and that's that. But now i... Discussion in 'Windows 10 Updates and Activation' started by Viktor VDB, Jul 28, 2019.

  1. Unable to reactivate windows after hardware upgrade


    Hey guys, so i have this really annoying issue


    My motherboard and CPU were really due for an upgrade, so i replaced them and that's that. But now i have this watermark stuck on my screen telling me to activate windows. When i go into settings to activate it says "windows reported that the hardware changed... yadayada".


    So turns out i just need to run the troubleshooter and choose the "i recently changed hardware" option.

    But every....damn....time i try this i get "We can’t reactivate Windows because our servers aren’t available at the moment. Wait for a few minutes, or try adding your Microsoft account again. "


    It has been like this for the past 20 hours i REALLY doubt their servers would be down for that amount of time. Is this legit or am i having a freak error? Any help would be appreciated.


    With kind regards,

    Viktor VDB

    :)
     
    Viktor VDB, Jul 28, 2019
    #1
  2. KimberRoo Win User

    Unable to reactivate Windows 10 after hardware change

    Hi there,

    I recently upgraded system hardware including Motherboard and am unable to reactivate Windows 10 via the activation troubleshooter:

    I have tried removing my old PC configuration from the list of devices in my windows account but still no luck!

    • My windows account was linked to my PC prior to the change
    • Login in / out of my windows account has no effect
    • My version of windows was a free upgrade program from Windows 7, would this be an issue?
    Any help and ideas would be appreciated!

    Many thanks,
     
    KimberRoo, Jul 28, 2019
    #2
  3. Rose Cal Win User
    Windows 10 reactivation on hardware changes

    Hi Florea,

    It is possible that Windows won't be able to identify your computer correctly that is why the operating system is not activated. To address your issue, we suggest that you follow the steps in this
    article on how to reactivate your Windows 10 after a hardware change.

    Let us know if you need further assistance.
     
    Rose Cal, Jul 28, 2019
    #3
  4. Unable to reactivate windows after hardware upgrade

    Reactivating Windows 10 after hardware upgrade

    I recently did some major hardware upgrades on my computer, including replacing the motherboard. A week before I did this I linked my digital license to my microsoft account so I could reactivate windows after the upgrade, following the steps on this page:
    https://support.microsoft.com/en-us/help/20530/windows-10-reactivating-after-hardware-change

    After following the second set of steps I'm given this error:

    "We can’t find any devices linked to your Microsoft account that can be used for reactivating the device you’re using right now. Make sure you’re signed in with the same Microsoft account you linked to the Windows 10 digital license on this device or try
    again later."

    Clicking "See other devices" shows me nothing except:

    "We can’t reactivate Windows from these devices.



    If you're not seeing your current device, make sure you're signed in with the same Microsoft account you linked to the Windows 10 digital license on this device. "

    I'm signed in on this computer as an admin with my Microsoft account. Is there anything else I can try to reactivate Windows 10?
     
    AMonoceros, Jul 28, 2019
    #4
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Unable to reactivate windows after hardware upgrade

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