Windows 10: Unable to read external Hard Drive

Discus and support Unable to read external Hard Drive in Windows 10 Drivers and Hardware to solve the problem; I have Windows 10. I am trying to retrieve data from a Western Digital hard drive which has worked on this system in the past. I now find that the... Discussion in 'Windows 10 Drivers and Hardware' started by FrankCoopland, Nov 29, 2018.

  1. FRANKCOOPLAND
    FrankCoopland Win User

    Unable to read external Hard Drive


    I have Windows 10. I am trying to retrieve data from a Western Digital hard drive which has worked on this system in the past.

    I now find that the system is unable to recognise the drive and I get a message "incorrect parameter"

    Some help would be apreciated.

    Regards

    Frank FC

    :)
     
    FrankCoopland, Nov 29, 2018
    #1
  2. DENISW_510
    denisw_510 Win User

    Unable to read external hard drive

    I pinned the external hard drive to the start menu, after installing windows 10, but am unable to read it. What am I doing wrong?
     
    denisw_510, Nov 29, 2018
    #2
  3. REMON ONT
    Remon Ont Win User
    External Hard Drive

    Hi John,

    We suggest that you try the troubleshooting steps below:

    • Open your External Hard Drive file in File Explorer.
    • Type the name of the file you want to search on the search box and click Enter.
    The file will show up in Search Results and you will be able to move it to the correct folder.

    Let us know if you need further help.
     
    Remon Ont, Nov 29, 2018
    #3
  4. TWYNOG
    twynog Win User

    Unable to read external Hard Drive

    External hard drive not recognised

    Thanks for this. I've done what you suggested and been through all the steps mentioned in the article. The hard drive works fine on a Mac computer, and I've managed to copy the information on it. It must be a Surface issue so I'll try to get a chat line tomorrow.
     
    twynog, Nov 29, 2018
    #4
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Unable to read external Hard Drive

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