Windows 10: Unable to receive emails on laptop

Im receiving email on my phone but not on my laptop.




***Modified title from: email***

:)

 

unable to receive emails but can send

I am using windows 10 and outlook on my laptop. Up until this past week I had no difficulties with email with this same device for months. Now, I am unable to download incoming mail, but when synched, receive notification that it is up to date although
I know additional items were received on other devices. I am able to easily send emails. Any suggestions on how to repair? This is frustrating!

 

Unable to receive emails on Outlook

Hi Mercy,

Thank you for posting in Microsoft Community.

Sorry for the inconvenience caused to you. I will certainly help you.

Are you able to send emails?

Have you tried sending one yourself?

I would suggest you a link which provides troubleshooting steps for not receiving mails on Outlook. Have a look and check if the issue can be resolved.

Fix Outlook.com email sync issues

Hope this helps. Get back to us for further assistance. We are happy to help!

 

How to Remove email from POP Server after Receiving It


Having set up a POP3 email account within WIN 10 Preview, 10565, I'm unable to locate how to remove a received email from my provider's server. I'm prepared to hang my head in shame if it turns out the solution was really before my eyes, or is otherwise trivial. Any suggestions?