Windows 10: Unable to recover paint 3D project

Discus and support Unable to recover paint 3D project in Windows 10 Software and Apps to solve the problem; I have saved many of my paint 3D projects in 3D model and also in project form. Now when i am opening it to edit it i am unable to edit it. All the... Discussion in 'Windows 10 Software and Apps' started by THEMUPI, Mar 31, 2020.

  1. THEMUPI Win User

    Unable to recover paint 3D project


    I have saved many of my paint 3D projects in 3D model and also in project form. Now when i am opening it to edit it i am unable to edit it. All the shapeshave form a group unable to ungroup it..It has months of my hard work.. Please help many of my important projects are saved in it and i have to edit it.

    :)
     
    THEMUPI, Mar 31, 2020
    #1

  2. Paint 3D Projects not Appearing

    Hi,

    The location that you've provided is the default file storage for Paint 3D. For us to provide the best resolution possible, we'll be needing additional information:

    • Have you tried browsing on the default file storage and open the project files in Open menu? If yes, what happens when opening the project files?
    • What do you mean about project.json does not point to any of the projects?

    Meanwhile, we suggest that you run the Windows apps troubleshooter as an initial troubleshooting step and check if the project files are visible in the Open menu. You can also try browsing the project files in the Open menu after running the troubleshooter.
    For your reference, check this article on how to run the troubleshooter for Windows apps.

    We'll be waiting to your reply.
     
    Gerard Qui, Mar 31, 2020
    #2
  3. Paint 3d projects deleted

    Paint 3d was not responding, so i did a reset. It said no files would be deleted, but they all were. I still have files i saved as glb files, but 2d projects are gone. A system restore did not help. Nor did a recover search for the Ms Paint app data bin
    files. Are my projects gone forever?
     
    PaulMiles3, Mar 31, 2020
    #3
  4. malexmc Win User

    Unable to recover paint 3D project

    Paint 3D Projects not Appearing

    Hey Gerard,

    Thanks for getting back to me. Here's where I'm at:

    We suggest that you run the Windows apps troubleshooter as an initial troubleshooting step and check if the project files are visible in the Open menu. You can also try browsing the project files in the Open menu after
    running the troubleshooter.

    I have ran the troubleshooter which completed a reset and opening of the windows store. It listed the issue of "Windows Store cache may be damaged" as being fixed. When I repoen and rerun the troubleshooter, it continues to find and "fix" the same issue
    each time shown in Figure 1.


    Unable to recover paint 3D project 0973dc5e-04a6-4260-82d8-dbc07792be31?upload=true.png


    Figure 1: Windows Store Troubleshooter

    I have tried to open the files through the open dialog in Paint 3D. The problem that I am seeing is that Paint 3D projects don't seem to have a master file that Paint 3D itself can recognize. In each project there is at most a thumbnail
    and several .bin type files which cannot be opened from Paint 3D as in Figures 2 and 3


    Unable to recover paint 3D project 4b93c72e-53e0-4b80-8678-5bbf943e542b?upload=true.png


    Figure 2: Data files of one project that cannot be found


    Unable to recover paint 3D project 668ffbaf-b218-464d-9773-46a71cc77bf7?upload=true.png
    Figure
    3: The same project directory from Figure 2, but from the Open dialog.

    Sorry for being vague. After the data loss, I created two new projects,
    radda and radda2 to see if they would be identified in the open screen. They were, and this is the current projects.JSON file in the Paint 3D directory:

    [{"Id":"{755cfc74-87ba-474b-9882-c221017bbbaa}","SourceId":"","Name":"Untitled","URI":"","DateTime":1.3162058946403906E+17,"Path":"Projects\\Untitled","SourceFilePath":"","Version":0.21,"IsRecovered":false,"IsPreviouslySaved":false},{"Id":"{d0ed6c56-dbe1-4136-88dc-9dd2496dd535}","SourceId":"","Name":"radda2","URI":"ms-appdata:///local/Projects/Untitled
    (39)/Thumbnail.png","DateTime":1.316189481089825E+17,"Path":"Projects\\Untitled (39)","SourceFilePath":"","Version":0.21,"IsRecovered":false,"IsPreviouslySaved":true},{"Id":"{1c0fc511-8370-4c2e-a882-a776daa73b6d}","SourceId":"","Name":"radda","URI":"ms-appdata:///local/Projects/Untitled
    (37)/Thumbnail.png","DateTime":1.3161894802891816E+17,"Path":"Projects\\Untitled (37)","SourceFilePath":"","Version":0.21,"IsRecovered":false,"IsPreviouslySaved":true}]

    While it's kind of a mess in that form, you can see clear references to radda and radda2, while none of the other projects are referenced at all except for a project named "Untitled" which doesn't exist
    in the open screen. This is what I meant by projects.JSON not pointing to the old projects.

    Thank you for taking the time to sort through this. Let me know if there is any more information I can offer.

    -Alex
     
    malexmc, Mar 31, 2020
    #4
Thema:

Unable to recover paint 3D project

Loading...
  1. Unable to recover paint 3D project - Similar Threads - Unable recover paint

  2. Recovery of lost Paint 3D Project

    in Windows 10 Gaming
    Recovery of lost Paint 3D Project: Hello,I was working on a Paint 3D project and used "Save As Paint 3D Project" before closing my window. However, I am now unable to find my project. Could someone please help me with where these projects get saved? I've tried running a search across my system for the project...
  3. Paint 3D not saving my projects.

    in Windows 10 Gaming
    Paint 3D not saving my projects.: Hi Microsoft,I have been using Paint 3D for many years for my projects, but now it fails to save the projects. I have checked many other Q/A about this topic but none of the solutions help me.I had run troubleshoot, reset the app data, checked the Windows update and...
  4. Paint 3D not saving my projects.

    in Windows 10 Software and Apps
    Paint 3D not saving my projects.: Hi Microsoft,I have been using Paint 3D for many years for my projects, but now it fails to save the projects. I have checked many other Q/A about this topic but none of the solutions help me.I had run troubleshoot, reset the app data, checked the Windows update and...
  5. Paint 3D not loading projects.

    in Windows 10 Software and Apps
    Paint 3D not loading projects.: Hi. I've been making a Unity project and have been using paint 3D to make my models. Recently, I made a model that isn't too complex in my opinion, but when I went to save it, It took hours to save and never saved, like it got stuck. I closed it knowing it hadn't saved, and...
  6. 3D Paint won't open a project

    in Windows 10 Software and Apps
    3D Paint won't open a project: I've been using the 3D Paint app for a project, but after I saved it to work on it later, it would not allow me to open it. It comes up with the message, 'Can't read that file', 'Something went wrong.' This pops up for two of my files in the app, but not for all of my files...
  7. Paint 3D: Can't open project

    in Windows 10 Drivers and Hardware
    Paint 3D: Can't open project: Hello Windows Community, I was doing something in Paint 3D, when suddenly, my screen turns black and then goes back to normal. Paint 3D then had an error that said, "Paint 3D needs to close: Not sure what happened, but we're working on it." I tried finding answers to this...
  8. Paint 3D Projects keep crashing

    in Windows 10 Software and Apps
    Paint 3D Projects keep crashing: I have been a long user of Paint 3D and I am becoming increasingly frustrated with spending hours making beautiful 3D models to have them simply disappear or become some "error" that is unfixable. There is no logical pattern to it. Sometimes it works fine, saves, and I am...
  9. transferring paint 3d project files

    in Windows 10 Software and Apps
    transferring paint 3d project files: How do I transfer paint 3d project files to another computer runnig paint 3d? https://answers.microsoft.com/en-us/windows/forum/all/transferring-paint-3d-project-files/9035ee8e-1214-4d18-a2be-58911f118587
  10. Paint 3d projects deleted

    in Windows 10 Software and Apps
    Paint 3d projects deleted: Paint 3d was not responding, so i did a reset. It said no files would be deleted, but they all were. I still have files i saved as glb files, but 2d projects are gone. A system restore did not help. Nor did a recover search for the Ms Paint app data bin files. Are my projects...

Users found this page by searching for:

  1. Where are Paint saved files?

    ,
  2. reseting 3d paint remove saved projects?