Windows 10: Unable to reinstall my HP laserjet printer and Scansnap scanner after reinstall Windows 10...

Discus and support Unable to reinstall my HP laserjet printer and Scansnap scanner after reinstall Windows 10... in Windows 10 Drivers and Hardware to solve the problem; My computer with Windows 10 Enterpirse intstalled crashed. I reinstalled the latest Windows 10 Enterprise software and authenticated online. However... Discussion in 'Windows 10 Drivers and Hardware' started by smlrichmond, Sep 26, 2019.

  1. Unable to reinstall my HP laserjet printer and Scansnap scanner after reinstall Windows 10...


    My computer with Windows 10 Enterpirse intstalled crashed.

    I reinstalled the latest Windows 10 Enterprise software and authenticated online.

    However I faild to reinstall my HP 1018 and scansnap IX500 even with the CD came with the devices.

    The error message is: "Plug in the USB cable and power on your printer" even though they are plugged in and powered on at all time.

    :)
     
    smlrichmond, Sep 26, 2019
    #1
  2. john999 Win User

    Printer preferences not sticking in HP Laserjet M402dn after 1803


    In my thus far unsuccessful attempt to get my Epson V300 scanner to work after 1803, I uninstalled my HP Laserjet M402dn printer and associated software. When I reinstalled it without reinstalling the scanner, I found that my preferences weren't sticking. It reverts to double-sided copying and FastRes1200 after I select single-sided copying and ProRes1200. I installed the latest firmware, version 20180201 dated 3/6/2018, then downloaded the latest driver update, 16.0.17321.691 dated 1/31/2018. Nothing changed.

    This is a recurring problem with HP printers that I have had before with other printers. I always got them to work by completely uninstalling everything related to printers and reinstalling, but that's not working this time.

    In Devices and Printers, one picture of a printer is shown, but when you right-click on it the pop-up menu contains two sets of printer drivers for each category: HP Laserjet Pro M402-M403 n-dne PCL 6 (set as default printer) and Hewlett-Packard HP Laserjet M402dn. Remove Device removes everything. (I tried that.) The non-default driver is what you get when you connect the printer for the first time, and the default driver is the one installed by the 1/31/2018 driver download.

    At least without the scanner installed and all the Epson software gone, bootup is quick and reliable.

    Before continuing to tackle the scanner, I would like to get the printer working properly.
     
    john999, Sep 26, 2019
    #2
  3. keithjr Win User
    Windows 10 Driver for HP LaserJet 4


    I tried this after doing a clean install of Windows 10. The list of printers that comes up does not include the Laserjet 4 plus which is the printer I am trying to connect via usb. How do I get that to come up?

     
    keithjr, Sep 26, 2019
    #3
  4. ahowardaz Win User

    Unable to reinstall my HP laserjet printer and Scansnap scanner after reinstall Windows 10...

    Windows 10 Driver for HP LaserJet 4


    for those who have a HP (Hewlett Packard) Laserjet 4 or Laserjet 5M I finally found how to connect up the computer to these great printers when OS is Windows 10. Follow step-by-step. This really works!! I love my old printer:

    Win 7 with Win 10, and as others have reported the drivers for my older printer did not load.
    Although it is a HP Laserjet 4 plus, that appars to be not so important, other than the fact that the original cable has been replaced with one with a USB connector for my more modern laptop.

    After struggling and Googling for far too much time, here is what worked very well.

    --press teh Windows icon in the lower left corner
    --select "settings"
    --select "devices"
    --select "add printers & scanners"
    --select "add a printer"
    -- it probably will scan and deliver a message like "printer ----- isn't listed"
    --click on that message
    --scroll down to "add a local printer"
    --accept "use existing port" then scroll down and select USB001(virtual port for USB)
    --it is possible that if you are using the original cable that the default LPT1 is the correct choice.
    --that will lead to the same list of printer drivers that you would have had with Win 7 (my understanding, or misunderstanding, is that when Win 10 loaded it retained the Win 7 printer drivers, but did not make them particularly accessible.
    --select your printer
    --print a test page
    --all done
    --you may need to make that your default printer
     
    ahowardaz, Sep 26, 2019
    #4
Thema:

Unable to reinstall my HP laserjet printer and Scansnap scanner after reinstall Windows 10...

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