Windows 10: Unable to reinstall my HP laserjet printer and Scansnap scanner after reinstall Windows 10...

My computer with Windows 10 Enterpirse intstalled crashed.

I reinstalled the latest Windows 10 Enterprise software and authenticated online.

However I faild to reinstall my HP 1018 and scansnap IX500 even with the CD came with the devices.

The error message is: "Plug in the USB cable and power on your printer" even though they are plugged in and powered on at all time.

:)

 

Printer preferences not sticking in HP Laserjet M402dn after 1803


In my thus far unsuccessful attempt to get my Epson V300 scanner to work after 1803, I uninstalled my HP Laserjet M402dn printer and associated software. When I reinstalled it without reinstalling the scanner, I found that my preferences weren't sticking. It reverts to double-sided copying and FastRes1200 after I select single-sided copying and ProRes1200. I installed the latest firmware, version 20180201 dated 3/6/2018, then downloaded the latest driver update, 16.0.17321.691 dated 1/31/2018. Nothing changed.

This is a recurring problem with HP printers that I have had before with other printers. I always got them to work by completely uninstalling everything related to printers and reinstalling, but that's not working this time.

In Devices and Printers, one picture of a printer is shown, but when you right-click on it the pop-up menu contains two sets of printer drivers for each category: HP Laserjet Pro M402-M403 n-dne PCL 6 (set as default printer) and Hewlett-Packard HP Laserjet M402dn. Remove Device removes everything. (I tried that.) The non-default driver is what you get when you connect the printer for the first time, and the default driver is the one installed by the 1/31/2018 driver download.

At least without the scanner installed and all the Epson software gone, bootup is quick and reliable.

Before continuing to tackle the scanner, I would like to get the printer working properly.

 

Windows 10 Driver for HP LaserJet 4


I tried this after doing a clean install of Windows 10. The list of printers that comes up does not include the Laserjet 4 plus which is the printer I am trying to connect via usb. How do I get that to come up?

 

Windows 10 Driver for HP LaserJet 4


for those who have a HP (Hewlett Packard) Laserjet 4 or Laserjet 5M I finally found how to connect up the computer to these great printers when OS is Windows 10. Follow step-by-step. This really works!! I love my old printer:

Win 7 with Win 10, and as others have reported the drivers for my older printer did not load.
Although it is a HP Laserjet 4 plus, that appars to be not so important, other than the fact that the original cable has been replaced with one with a USB connector for my more modern laptop.

After struggling and Googling for far too much time, here is what worked very well.

--press teh Windows icon in the lower left corner
--select "settings"
--select "devices"
--select "add printers & scanners"
--select "add a printer"
-- it probably will scan and deliver a message like "printer ----- isn't listed"
--click on that message
--scroll down to "add a local printer"
--accept "use existing port" then scroll down and select USB001(virtual port for USB)
--it is possible that if you are using the original cable that the default LPT1 is the correct choice.
--that will lead to the same list of printer drivers that you would have had with Win 7 (my understanding, or misunderstanding, is that when Win 10 loaded it retained the Win 7 printer drivers, but did not make them particularly accessible.
--select your printer
--print a test page
--all done
--you may need to make that your default printer