Windows 10: Unable to remove or quarantine Virus Threat

Discus and support Unable to remove or quarantine Virus Threat in AntiVirus, Firewalls and System Security to solve the problem; Ran a virus scan with defend and 3 threats were detected, however when I went to have them removed nothing happened, tried to quarantine them and... Discussion in 'AntiVirus, Firewalls and System Security' started by GaryThibodeau, Sep 25, 2020.

  1. Unable to remove or quarantine Virus Threat


    Ran a virus scan with defend and 3 threats were detected, however when I went to have them removed nothing happened, tried to quarantine them and again nothing happened any suggestions on how to eliminate these threats. The threats are PUA:Win32/SweetIM PUA:Win32/Visicom and PUA:Win32/AskToolbar

    :)
     
    GaryThibodeau, Sep 25, 2020
    #1
  2. ALN
    ALN Win User

    How do I remove quarantined threats

    Since Defender did it's job by identifying and quarantined the threat, what will I gain by testing it as you suggest?
     
  3. Bree Win User
    How do I remove quarantined threats

    It does say under 'Quarantined threats' that "Quarantined threats have been isolated and prevented from running on your device. They will be periodically removed". It could just be that by now they have been automatically removed. It's a possibility as your detections were a few days ago on the 5th. My test was less than 24 hours ago so the quarantined file has not (yet) been automatically removed.

    Just reassurance that it's working as designed.
     
  4. Unable to remove or quarantine Virus Threat

    quarantined threats

    In the Windows Defender Security Center, the Quarantined Threats list on the Scan History page corresponds to the Quarantined Items page in the classic UI, and that list will display any items that have actually been quarantined,
    as well as provide the options to remove or restore any of those items – as we can see in this screenshot:


    Unable to remove or quarantine  Virus Threat 8686d27f-54f5-439d-8412-be1278a2a283?upload=true.png


    You can either click on the Remove all button or click on a down arrow in order to display the option buttons for an individual threat. But remember that the recommended action can sometimes be wrong when a harmless file is quarantined
    by mistake (a false positive), and that's the reason why threats are quarantined rather than removed automatically. The items in the Quarantine could be safely left there indefinitely; but they'll be automatically removed after 90 days, by default.

    The number of days that the item is kept in the Quarantine can be reconfigured with this preference setting:

    -QuarantinePurgeItemsAfterDelay

    Specifies the number of days to keep items in the Quarantine folder. If you specify a value of zero for this parameter, items stay in the Quarantine folder indefinitely.

    https://docs.microsoft.com/en-us/powershell/module/defender/set-mppreference?view=win10-ps

    For example, to have quarantined items automatically removed after just a week, run this command at the Administrator PowerShell prompt:

    Set-MpPreference -QuarantinePurgeItemsAfterDelay 7
     
    GreginMich, Sep 25, 2020
    #4
Thema:

Unable to remove or quarantine Virus Threat

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