Windows 10: Unable to run Windows 11 compatibility checker

Discus and support Unable to run Windows 11 compatibility checker in Windows 10 Software and Apps to solve the problem; Windows update says my PC is not compatible for Windows 11I downloaded the PC Health Check to see what the reason for the incompatibility is, but... Discussion in 'Windows 10 Software and Apps' started by abfantom, Nov 4, 2021.

  1. abfantom Win User

    Unable to run Windows 11 compatibility checker


    Windows update says my PC is not compatible for Windows 11I downloaded the PC Health Check to see what the reason for the incompatibility is, but install of the tool fails with:My current Windows build is showing:Edition Windows 10 HomeVersion 21H1Installed on ‎7/‎27/‎2020OS build 19043.1288Experience Windows Feature Experience Pack 120.2212.3920.0Why am I getting the version 1803 error?

    :)
     
    abfantom, Nov 4, 2021
    #1
  2. moxojo Win User

    Splash screen says "this PC is unable to run windows 10" - Compatibility report says "You're Good to Go"

    I have a weird issue where the Windows 10 App is giving different information depending on what screen I am on.

    When I first open the app it says "Unfortunately, this PC is unable to run Windows 10" (See screen shot below)

    Unable to run Windows 11 compatibility checker 417c1062-34da-41e9-843b-b5111b291b3d.jpg

    So I click on the "View Report" to check the compatibility issue and I get a clean bill of health saying "You're good to go, Your PC will work with Windows 10"

    Unable to run Windows 11 compatibility checker 8b9e6d02-5777-481b-a89e-f31c7793461d.jpg

    What gives? I have not seen the temp folder showing that any files are getting downloaded in preparation for an install.

    Background:

    • The first time the compatibility report ran I had the widely reported issue of the CPU being reported as incompatible. I followed the instructions for forcing the patch for the App to be installed and I forced the compatibility checker to be re-run by following
      the steps over here How to Fix: CPU Not Compatible with Windows 10 Error (steps that are also suggested on this forum)
      • for whatever reason I got a confirmation saying that the compatibility checker had run in the command prompt but when I opened the app the last run day was from over a month ago and it still listed my CPU as being incompatible
      • Tried several more times with the same result
    • When the Launch date happened the App must have run itself as the "last run" date changed to 7/29 and the compatibility check says I am all good. But the splash screen still says this PC is unable to run windows 10
    • Uninstalling the app and re-downloading the necessary KB's doesn't fix the problem
    System info:

    • Lenovo W520 4270CTO
    • CPU: i7-2960XM @ 2.70 GHz
    • Video Card - Intel HD Graphics
    • Video Card Discrete - NVIDIA Quadro 2000M
    • Windows 7 SP1 64 bit
    Any thoughts / suggestions? Thanks!
     
    moxojo, Nov 4, 2021
    #2
  3. btarunr Win User
    3DMark 11 v1.0.4 Released, Now Fully Compatible with Windows 8

    Futuremark updated 3DMark 11 to version 1.0.4, which makes the benchmark fully compatible with Windows 8. The update also addresses other compatibility issues and a few uncommon bugs. Benchmark scores are not affected and scores from this new version can be compared with scores from the previous version 3DMark 11 v1.0.3.


    Unable to run Windows 11 compatibility checker 3dmark11_key_art_horizontal_logo_thm.jpg


    DOWNLOAD: 3DMark 11 v1.0.4
    Improvements:
    • Keyboard focus is no longer checked during the demo or when running the benchmark in a loop. Note that if the display switches to the desktop due to a popup window during the benchmark, the run will still be aborted as the display mode is no longer the same.
    • 3DMark 11 now remembers the last custom resolution used.
    • GPU count detection for multi-GPU systems is now correct even when SystemInfo is explicitly disabled.
    • 3DMark 11 will now prevent Windows from entering Sleep during the test.
    • The license key is now reset when the benchmark is reinstalled, allowing removal of invalid keys.
    Compatibility:
    • SystemInfo updated to version 4.15 for full Windows 8 compatibility.
    • Updated DirectX redistributable.
    • Now using static Visual C++ 2010 runtime libraries to fix rare installation issues on some systems.
    • Removed dependency on EvaDotNet.dll and EvaDotNet.DirectX.dll for GPU enumeration to fix compatibility issues with some systems.
    Bug Fixes:
    • Fixed display initialization code that caused "SetFullscreenState failed: DXGI_ERROR_NOT_CURRENTLY_AVAILABLE" errors on some systems.
    • Fixed several memory and texture leaks, improving stability during very long looping runs.
    • The HUD timer no longer rolls over if a single test takes more than ten minutes. (Yes, this could happen during the Combined Test on some low end DirectX 11 cards.)
    Professional Edition Only:
    • Fixed submitting saved files to 3dmark.com from the command line.
    • Image Quality Tool no longer gives a cryptic error if the output directory does not exist.
     
    btarunr, Nov 4, 2021
    #3
  4. divingsb Win User

    Unable to run Windows 11 compatibility checker

    Windows update checker runs infinitum

    Hi Akheel, I have run the update checker tool as you suggest in step 1 and it has discovered an error

    "Service registration is missing or corrupt"

    Should I try step 2 above to resolve or is there another way?

    many thanks.
     
    divingsb, Nov 4, 2021
    #4
Thema:

Unable to run Windows 11 compatibility checker

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