Windows 10: unable to save photo from video

Discus and support unable to save photo from video in Windows 10 BSOD Crashes and Debugging to solve the problem; Hi I am using Microsoft 10 photo app. It does not let me save a photo from the video. I was able to do it a few hours ago but now it won't let me.... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by CrystalVang, Nov 28, 2020.

  1. CRYSTALVANG
    CrystalVang Win User

    unable to save photo from video


    Hi


    I am using Microsoft 10 photo app. It does not let me save a photo from the video. I was able to do it a few hours ago but now it won't let me. Please help.


    By the way, I did pay for the 360 Microsoft and it is still current.


    Thanks.


    Crystal

    :)
     
    CrystalVang, Nov 28, 2020
    #1
  2. SANDEEP_KM
    Sandeep_KM Win User

    Unable to export videos using Photos application

    Hello,

    Thank you for writing to Microsoft Community Forums.

    I understand that you are unable to export videos using Photo application, let us try few troubleshooting steps to fix this issue.

    Refer the article on Fix problems with apps from Microsoft Store.
    If the issue persists, I suggest you to uninstall and reinstall Photo application.

    To do that,

    1. Click on Start icon.
    2. Type Windows PowerShell.
    3. Right click on it and select Run as administrator.
    4. Type the following command and press Enter: Get-AppxPackage *Photos* | Remove-AppxPackage

    Restart the computer and reinstall Microsoft Photos app from Microsoft Store.

    Hope it helps.

    Sandeep Kumar M

    Microsoft Community - Moderator
     
    Sandeep_KM, Nov 28, 2020
    #2
  3. MICHAELREAD2
    MichaelRead2 Win User
    Why am I unable to save to save as a photo a frame from a selfshot video

    Why am I unable to save a photo a frame from a self shot video. I click on Save as A Photo and then get a message there was a problem try again later.

    Any remedies please.
     
    MichaelRead2, Nov 28, 2020
    #3
  4. ARUN B J
    Arun B J Win User

    unable to save photo from video

    I am unable to use the "save photo from video" feature.

    Hi,



    Before we proceed, I need more information to help you better.


    • Which application are you using to save photo?

    • Are you trying to save photo from a videos?

    • Are you using Photo app or any other app?
    Your reply is very important for us to ensure a proper resolution. Please get back to us with the above information in order to assist you accordingly.

    Thanks and regards.
     
    Arun B J, Nov 28, 2020
    #4
Thema:

unable to save photo from video

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