Windows 10: Unable to Scan through HP Deskjet 3830 printer after Windows updates

My HP DeskJet Ink Advantage 3830 All-inOne Printer does print from my HP computer via Wi-Fi and a USB cable.


Until yesterday I could still scan to my computer as well, but since an update last night ...nothing.

This is very frustrating.

Today I can only print.


If I want to scan documents, it recognises my computer via USB cable, but still says that it cannot scan.

Drivers not installed?

Without the cable it does not want to recognise my computer.

I do not have a disc to install the program- it is scratched.

Can I download a program?


The computer is on, I have installed and un-installed the printer.

Yes the computer, Wi-Fi and printer all have electricity, all equipment is plugged up correctly and is ON.

Yes the cables are fine.

Yesterday I could scan and print.

Help please?


Can this be because of another update "bug"?


***Original title: SCANNER NOT WORKING***

:)

 

Scanning on HP Deskjet 2542 printer not working since installation of Windows 10

Please advise me what could be the problem with my HP Deskjet Printer #2542? Be unable to scan since installing Windows 10

 

my printer hp deskjet f4288 -windows10 pro not working

Hello,

I realize your concern. Let me help you with this issue.

I suggest you to run Printer troubleshooter. Follow the steps.

• Type Troubleshooter in the search box and then press enter.
• In the left pane click on View all.
  
• Select the Printer option and follow the on screen instructions.
  

Also, suggest you to refer the below link, and check if it helps.

HP Deskjet F4288 All-in-One Printer Troubleshooting | HP® Customer Support

Do let us know the result.

Thank you.

 

HP Deskjet 4625 Printer

Hi Ali,



Thank you for posting your query in Microsoft Community.

We apologize for the inconvenience caused to you, for the late response.

I'd be glad to help you.

I would suggest you to refer to the manufacturer’s website and check, for the HP hardware diagnostic tool for the
HP Deskjet 4625 Printer and check, if it helps.

Also, try to update, uninstall and reinstall the latest scan and copy drivers in the Device Manager from the manufacturer’s website link, mentioned below and check, if it works.


HP Customer Support - Software and Driver Downloads.

HP Deskjet Ink Advantage 4625 e-All-in-One Printer Software and Driver Downloads | HP® Customer Support

Hope this information helps you. Kindly post back with the updated issue for further assistance.

Thank you.