Windows 10: unable to send messages from mail app

Discus and support unable to send messages from mail app in Windows 10 Software and Apps to solve the problem; Hello, I cannot send messages from my mail app with my gmail accounts. I always get following error message: Send error: We weren't able to send... Discussion in 'Windows 10 Software and Apps' started by OZSTA, Nov 23, 2018.

  1. OZSTA Win User

    unable to send messages from mail app


    Hello,


    I cannot send messages from my mail app with my gmail accounts. I always get following error message: Send error:

    We weren't able to send this message, so we've put it in your Drafts folder. Before you try sending it again, you can check to see if the address is correct and that no attachments are too large.


    However, I am able to send through an old Hotmail account, so what gives ?

    :)
     
    OZSTA, Nov 23, 2018
    #1
  2. Pavan_N Win User

    Unable to send mails from Mail app (held in Outbox)

    Hi Barrie,

    Please answer these questions to assist you better.

    • Do you get any error message?
    • Did you make any changes to your computer prior to this issue?

    I appreciate the troubleshooting steps you have tried to resolve the issue. Follow the steps below and check if that helps.

    Run the Windows App Troubleshooter

    I suggest you to download and run the app troubleshooter from the below link and check if it helps.

    http://windows.microsoft.com/en-us/windows-10/run-the-troubleshooter-for-windows-apps

    If the issue persists I suggest you to remove and re-add account in Mail app. Refer the section
    Remove an account from the link below.

    Remove an account

    http://windows.microsoft.com/en-us/windows-8/remove-account

    Do let us know if you are able to send mails from mail app. Thank you
     
    Pavan_N, Nov 23, 2018
    #2
  3. BilOgle Win User
    I cannot send messages from the mail app

    I have a new PC; came with windows 10 already installed. the mail app receives messages, but will not allow me to send any. also, I am unable to find a contact list.
     
    BilOgle, Nov 23, 2018
    #3
  4. Pavan_N Win User

    unable to send messages from mail app

    Unable to send mails from Mail app (held in Outbox)

    Hi Barrie,

    Thank you for updating.

    Do you have stable internet connection?

    I suggest you to check the date and time setting in your computer.

    Please follow the below steps and check.


    • Click on the Date and time at the right bottom corner of your screen.

    • Click on Date and time settings and click on
      Change date and time format on right pane.
    Also try to access mail through browser and check if you are able to send and receive mail. Do check if you have seamless internet access.

    Do try the steps suggested and check the status of the issue. Thank you.
     
    Pavan_N, Nov 23, 2018
    #4
Thema:

unable to send messages from mail app

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