Windows 10: unable to set a pin on new computer

hi i have just got a new mini computer that i am setting up an acepc i have got as far as the set up pin screen "request set up" and have now had a working "just a moment " screen which ive had for over half an hour i assume it doesnt take this long to get me to a set up screen?

:)

 

Unable to set PIN for log-in

Hi,

There is a possibility that this is due to . To properly isolate your issue, kindly verify the following:

• Did you encounter any error messages?
• What troubleshooting steps have you done to troubleshoot the problem?
• Which Windows 10 version/build is currently installed on your computer? To check, type
  winver in the search option.
  

In addition, you can try Jessen P's suggestion on this link
to see if it will work for your issue.

We're looking forward to your response.

 

Unable to set PIN for log-in

I have tried every suggestion I have found online, but nothing works. When I click to add a pin, nothing happens. This is a new Windows 10 laptop, and from day 1 of set-up, I was unable to set a PIN. I had Windows 10 on another laptop and was able to set
ta PIN with no problem. The more I use Windows 10, the more discouraged I become.

 

Unable to login using The login PIN

Hi,

Thank you for contacting Microsoft community.

I suggest you to follow the below steps to change the pin and check fi it helps.

• In the login page next to “PIN password option”.
• You will find “Other sign in options”, click on it will prompt you for regular password.
• Enter regular password and login to the computer.
• I suggest you to click on the Start Menu
  and select settings.
• Now select Accounts.
• Next select the tab Sign-in option.
• Under the “PIN tab” click on “ADD” option.
• It will prompt you for current pin password and new password, please provide
  new password then apply the changes, restart
  the computer and check if it works.

Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.