Windows 10: Unable to set new owner on user. The media is write protected

Hi
I had to reset Windows 10 due to a ransom ware attack. I mounted my backup using Aomei Backupper. I can view everything but my User files. When I select my User files I get the message: You don't currently have permission to access this folder. When I try to set permissions I end up with the message: Unable to set new owner on user. The media is write protected. I sure would appreciate some help on this.

:)

 

How do you remove write-protection on a folder?

Maybe in Windows 10 it is a little more complicated than the old article suggests. Win 10 sets the document folder itself (along with pictures and so on) to write protect. It can be changed with administrator rights, but it will immediately revert to write
protect. That means that not even from Word you can save a new document in the Document folder.

So - Users Document Folder is write protected even from both its owner and any administrator. Doesnt seem too smart...

 

The backup failed. Then media is write protected. (0x80070013)

Dear Mr/Ms:

I don't know how to go to disc properties page.

 

Hi there. Is this an MS or local account? Is this an Administrative account with rights?

Did you do everything that's laid out in this tutorial?: Change Owner of File, Folder, Drive, or Registry Key in Windows 10 Security System Tutorials

 

I don't know about Aomei, but in Macrium Reflect there is a check box to Allow access to restricted folders. If Aomei has something like that, make sure to check it.

 

I hate to admit it but I totally messed up in the beginning. When I couldn't open the mounted image I dragged it over to my desktop and lost many of my important files in the process. In the process this also left my mounted user file blank. I feel horrible but I learned a lesson. Thanks for trying to help.

 

Do you have a backup copy of your important files? If not, you may be able to move those folders elsewhere to open later.

 

All my current folders were on that system backup. I do have these files on a previous hard drive, which I plan to transfer over, but they are over a year old. In the future I will backup my user files separately.
Thanks for your input.

 

Was drive containing your Aomei backup image online at the time of the ransomware attack? If so, it most likely was locked out by the attack, which would explain your lack of access.

 

That doesn't make any sense. If you copied the files out of a backup image files, they don't get deleted from the image. The image file would have to be completely rewritten to delete them.