Windows 10: Unable to Set Up Windows Hello Face

Discus and support Unable to Set Up Windows Hello Face in Windows Hello & Lockscreen to solve the problem; Hi, I have a Lenovo IdeaPad Flex 15, Windows 10 PC. I want to set up the Windows Hello Face, but it says, "This option is currently unavailable." Is... Discussion in 'Windows Hello & Lockscreen' started by CynthiaBR, Oct 16, 2020.

  1. CynthiaBR Win User

    Unable to Set Up Windows Hello Face


    Hi,


    I have a Lenovo IdeaPad Flex 15, Windows 10 PC. I want to set up the Windows Hello Face, but it says, "This option is currently unavailable." Is the problem with my PC or do I need to get an update?


    Thank you!

    :)
     
    CynthiaBR, Oct 16, 2020
    #1

  2. Windows Hello Face Recognition Set up

    Hi,

    Please provide us below details to assist you better,

    • How exactly you are trying to setup Windows Hello Face Recognition?
    • What is the error you are getting, while trying to setup Windows Hello Face Recognition?

    A regular webcam will not work with Windows Hello. Windows 10 features Windows Hello, which provides new ways to authentication using biometrics including facial recognition.
    Since this is essentially 3-d detection, a camera with a specialized illuminated infrared camera is required.

    I suggest you to try the below steps to setup Windows Hello Face Recognition and check if it helps.


      • Open up "Settings" and click on "Accounts," then "Sign-in options."

      • You need to set up a PIN code before you're allowed to use Windows Hello. So hit the "Add" button under "PIN" to set that up. Once you've done that the options to set up Windows Hello will unlock.

      • You'll now see which options are available to set up under Windows Hello, Since we're looking at facial unlock you'll see an option for "Face." Click on "Set Up."

      • The next screen will give you a little background on what Windows Hello is. Click on "Get started".

      • The next step could happen incredibly quickly. Position yourself so your face is in the center of the frame that appears on screen. The camera will then do what it needs to do to register your face.

      • Once you're set up you have an option that allows you to improve recognition.

      • Now, when you go back to Settings you'll have the option again to improve recognition, remove your face, a toggle to turn on unlocking your PC when it sees your face and an added security option that will require you to turn your head
        left and right for verification.

    For more information, refer to the below link:

    Windows-Sicherheit: Microsoft Defender Antivirus und mehr | Microsoft

    Hope this information helps. Get back to us if you have any more queries on windows.

    Thank you.
     
    Krishna Priya V, Oct 16, 2020
    #2
  3. Edwin Win User
    windows hello face problem...

    List of Windows Hello supported Dell Laptops:


    Unable to Set Up Windows Hello Face [​IMG]
     
    Edwin, Oct 16, 2020
    #3
  4. Unable to Set Up Windows Hello Face

    Windows Hello Face - Searching For Face When Not Set Up

    Hello,

    I have Windows Hello set up for PIN and fingerprint. I do not have it set up for face yet everytime I open my laptop my camera and IR sensors turn on and begin searching for my face. It eventually says that I need a PIN to set up Windows Hello but I already have a PIN?? If anyone knows how to stop this happening everytime on the lock screen it would be helpful as it is quite annoying.


    Unable to Set Up Windows Hello Face [​IMG]
     
    MessIsMine, Oct 16, 2020
    #4
Thema:

Unable to Set Up Windows Hello Face

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