Windows 10: Unable to setup Windows Hello, error: incorrect pin

Discus and support Unable to setup Windows Hello, error: incorrect pin in Windows Hello & Lockscreen to solve the problem; I have been trying to set up Hello for my grand daughter on my system. I have a Dell Inspiron 15, 3000 series. I added her account on my system, and... Discussion in 'Windows Hello & Lockscreen' started by PaulaNees, Jan 18, 2019.

  1. PaulaNees Win User

    Unable to setup Windows Hello, error: incorrect pin


    I have been trying to set up Hello for my grand daughter on my system. I have a Dell Inspiron 15, 3000 series. I added her account on my system, and I can log into her account with her pin, but when I try to set up Hello, it says the pin is wrong. The Hello option keeps sending me messages, how do I either set up Hello, or stop the messages?


    Regard,

    Paula Nees





    *** Modified tittle from: Microsoft Hello ***

    :)
     
    PaulaNees, Jan 18, 2019
    #1
  2. Anne Ros Win User

    Login with PIN and Hello

    Hi Jean,

    Windows 10 includes multiple options to sign-in to your account, including the ability to sign-in using a PIN and Windows Hello, which uses facial recognition. For us to provide a solution suited to your concern, we need additional information. Can
    you answer the questions below?

    • How are you setting the PIN and Hello?
    • Which build version of Windows is your PC running on?
    • Were there any error codes or messages?

    In the meantime, we suggest that you follow the steps below on how to set up PIN.

    • Open Settings.
    • Select Accounts.
    • Click Sign-in options.
    • Click the Add button for the PIN and set your PIN.
    • Do the same for the Windows Hello.

    Looking forward to your response.
     
    Anne Ros, Jan 18, 2019
    #2
  3. windows hello and pin

    Hi,

    This error code is usually caused by corrupted Windows system files. For better assistance, we would like to ask the following:

    • What happens when you're trying to set up Windows Hello or a pin on your computer?
    • Is there an error message displayed when setting up Windows Hello or a pin?
    • What troubleshooting steps have you done so far?
    • How did you reinstall Windows?

    Looking forward to your reply so we can provide the best resolution for you.
     
    Gerard Qui, Jan 18, 2019
    #3
  4. Unable to setup Windows Hello, error: incorrect pin

    Not able to setup Windows Hello PIN

    I performed clean boot as suggested and it did not make any difference.

    The PIN setup windows opened like before with no boxes to enter PIN.

    Please suggest.
     
    RajatPal7626, Jan 18, 2019
    #4
Thema:

Unable to setup Windows Hello, error: incorrect pin

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