Windows 10: Unable to sign in after resetting PC, only Other User present

I tried to reset my surface laptop 2 and it had an error and when I selected, ok, it went back to the login screen but the only username is, "Other user" I have not other username options. How do I log back into my laptop


***Original title: Other user***

:)

 

Edge Search Does Not Permit Change of Region


I got these suggestions from the Microsoft Community forum.No. 1 worked for me:

Thank you for posting the query on Microsoft Community. I am glad to assist you on this.
We have reproduce the issue here and we are able to access non-regional search for google using Microsoft Edge.
I would suggest you to try the below steps and check if it helps.
Step 1:
Clear browsing data option of Microsoft Edge and check if you face the issue. To do so perform the steps below.

1. Click on the More actions icon next to the feedback icon present on top right corner of the Project Spartan homepage.
2. Select Settings and click on Choose what to clear.
3. Check the boxes Browsing history, Cookies and saved website data and Cached data and files and click on Clear.

Step 2:
I suggest you to create a new user account and check if the issue occurs.

1. Go to Settings.
2. Choose Accounts and then select Family and other users.
3. Select add someone else on this PC.
4. Enter a user name and hit next.
5. Click on Finish.
6. Sign out from the current Account and Log into the new account.

Step 3:
It could also happen because of network issue. I suggest you to try with different network connection and check if it helps.

 

Unable to reset the pc

Hello,

If you are having that message while trying to reset your computer, We suggest you to create an installation media for Windows 10 using Media
Creation Tool and perform a Reset.

Once the installation media is created, follow the steps below:

• Insert the installation media you created, and then restart your PC.
• On the Install Windows screen, select Repair your computer.
• On the Choose an option screen, select Troubleshoot. From there, you can use Safe Mode. Select
  Advanced Options >Reset This PC>Remove everything.
• After the reset is complete, check for status.

Give us an update on what happens.

 

Surface pro issue- Unable to Sign-in

Hi Lorna,

Thank you for posting your query on Microsoft Community.

Kindly reply to the following questions to better understand your query.

1. Do you mean that you are unable to sign in to your User Account?

2. If yes, are you using a Microsoft Account or a local account?

However, I would suggest you try using the On-screen keyboard. Follow the steps below.

1. Click on the ease of access icon and then select On-screen Keyboard.

2. If you are able to login using the on screen keyboard. You need to update your drivers in the Device Manager. Follow the steps.

• Press Windows key + R key to open run command. Type "devmgmt.msc" and click
  Enter.
• 
  Expand Keyboard.
  
• 
  Right-click on the Keyboard and select
  Update Driver Software
  
• 
  Restart the computer and check.
  

If you are unable to sign in to Microsoft account, you may recover your password by click on the link below and following the mentioned steps.

http://windows.microsoft.com/en-US/windows-live/account-reset-password-forgot-faq

Awaiting your response.

Regards,