Windows 10: Unable to sign in to Gmail using Google Chrome

Discus and support Unable to sign in to Gmail using Google Chrome in Windows 10 Network and Sharing to solve the problem; In Windows 7 I had 2 different email accounts. One was with ATT Yahoo and the other in Google Chrome. I have a new laptop running Windows 10. My Att... Discussion in 'Windows 10 Network and Sharing' started by Leanne_965, Jan 21, 2020.

  1. Unable to sign in to Gmail using Google Chrome


    In Windows 7 I had 2 different email accounts. One was with ATT Yahoo and the other in Google Chrome. I have a new laptop running Windows 10. My Att yahoo account in Windows 10 is fine but when I go to Chrome it is asking me to set up a new email account. If I try to log in to gmail with my old Chrome email address it tells me that it is already in use. Well, of course it is. It ismy email address for Chrome. Why can't I log in to Chrome with my existing gmail address?




    ***Modified title from: email accounts***

    :)
     
    Leanne_965, Jan 21, 2020
    #1
  2. Xylee Del Win User

    problem uninstalling google chrome

    Hi,

    Since you already uninstalled Google Chrome using the Programs and Features, Google notifications may still be running in the background processes. We suggest that you follow these steps on how to end the Google Chrome process:

    • On your keyboard, press Ctrl+Alt+Delete.
    • Select Task Manager.
    • Under Processes, locate Google Notifications or Google Chrome.
    • Right click on them and select End Task.
    • Double check under Programs and Features if Google Chrome is completely gone.

    Let us know if these steps worked.
     
    Xylee Del, Jan 21, 2020
    #2
  3. kieran78 Win User
    Google Chrome and Chrome OS......

    Actually I have tried Google Chrome browser and observed that it Gmail works faster in Google Chrome explorer. So, yes I will definitely try Google Chrome OS also. And then, will reply again here, to give you the feedback of the new Google OS.
    http://goschrome.com/forum/
     
    kieran78, Jan 21, 2020
    #3
  4. Roohi_Taj Win User

    Unable to sign in to Gmail using Google Chrome

    Google Chrome Crahses and suspended in task manager

    Hi GSsswuw8,

    Thank you for writing to Microsoft Community Forums.

    Could you please help me with the below information:

    1. Do you have any antivirus installed on the computer?
    2. Are you aware of making any changes to the computer or browser prior to the issue?

    This issue is because of profile data corruption on google chrome or because of cookies, extensions, plugins and History. I would suggest you to follow the steps mentioned below to resolve this issue.

    Method 1: Rename Google chrome file.


    Before proceeding I would suggest you end all the task related to Google Chrome from task manager.

    Step 1: Rename Chrome User Data file.


    1. Press Windows and
      E key together on your Keyboard.
    2. Navigate to %LOCALAPPDATA%\Google\Chrome.
    3. Search for User data folder. Rename this folder to UserData.old
    4. Open the chrome now and check if it is working.

    Note:
    The new user data folder will be created automatically, but
    new profile will not have any of your previous data in it. To access the data back, try signing out and signing in back to the application. Or you have to manually copy the data from old profile.

    Step 2: Copy the previous data to New Profile.


    I would suggest you end all the task related to Google Chrome from task manager.
    Then follow the steps mentioned below:

    1. Press Windows and
      E key together on your Keyboard.
    2. Navigate to %LOCALAPPDATA%\Google\Chrome\UserData.old\Default.
    3. Open a new tab and navigate to: %LOCALAPPDATA%\Google\Chrome\User Data\Default. (Make sure this is the new user data folder)
    4. Now copy the file one by one, once the copy is done. In-between Reopen Chrome browser and check if there is issue same issue.
    5. If the issue reoccurs, then the culprit is one of the file copied above.

    Method 2:
    Troubleshoot on google chrome.

    Note: The Uninstall and Reinstall option might reset security settings or privacy settings that you added, this will also clear the history, favorites, cookies and password. We recommend
    that you note these sites and settings before you use the Reset on chrome.

    I would suggest you to follow the steps mentioned in the article on
    Fix Chrome if it crashes or won't open.


    Hope it helps.

    Let us know if you got the help you needed by clicking Yes or No.

    Roohi Taj S

    Microsoft Community - Moderator
     
    Roohi_Taj, Jan 21, 2020
    #4
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Unable to sign in to Gmail using Google Chrome

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