Windows 10: Unable to Sign in to LIVE

Hello,


Last night I ran a restart on my laptop and upon attempting to log into a game today Fable 3 I keep getting an error message saying that I cannot sign in to LIVE. The exact message is as follows:


"This profile could not be signed in to LIVE. There may be a network problem or the Windows Live ID service may be unavailable."


There were no obvious updates within the last week and the game still worked as of before the restart. I've wracked my mind and various forums as to what the issue might be but cannot figure it out.


In terms of troubleshooting:

-I have restarted my router and done an internet on/off restart

-Checked to make sure no network changes were done Laptop side

-Reinstalled Games For Windows Live

:)

 

Surface pro issue- Unable to Sign-in

Hi Lorna,

Thank you for posting your query on Microsoft Community.

Kindly reply to the following questions to better understand your query.

1. Do you mean that you are unable to sign in to your User Account?

2. If yes, are you using a Microsoft Account or a local account?

However, I would suggest you try using the On-screen keyboard. Follow the steps below.

1. Click on the ease of access icon and then select On-screen Keyboard.

2. If you are able to login using the on screen keyboard. You need to update your drivers in the Device Manager. Follow the steps.

• Press Windows key + R key to open run command. Type "devmgmt.msc" and click
  Enter.
• 
  Expand Keyboard.
  
• 
  Right-click on the Keyboard and select
  Update Driver Software
  
• 
  Restart the computer and check.
  

If you are unable to sign in to Microsoft account, you may recover your password by click on the link below and following the mentioned steps.

When you can't sign in to your Microsoft account

Awaiting your response.

Regards,

 

Unable to sign into Windows

Hi Peter,



Thank you for writing to Microsoft Community Forums.

1. What is the error you get while trying to sign in?
   
2. When you say ‘0000’, are you referring to a PIN?
   
3. Is it a local or Microsoft account, you use with Windows sign in?
   
4. Do you see any other sign in options like password, fingerprint or facial recognition?
   
5. Do you see any options on screen to reset your password?
   

If you are using the Microsoft account with Windows sign in, choose password option under sign in options and type in the Microsoft account password and let us know if it works.



Please get back to us with the information requested, so that we can suggest the appropriate troubleshooting steps.



Regards,

Peer Samie

Microsoft Community-Moderator

 

Xbox live sign-in fail

Hi,

An interruption with the Xbox Live server and failure to authenticate the Xbox login information are possible reasons as to why you're encountering this issue.
Kindly answer the following questions for us to advise the best approach in resolving this issue:

• Are you using the same Microsoft account to sign in to the Xbox app, the games, and the Windows 10 PC?
• Are you getting any error messages when signing in to your Xbox account and the games?

To determine if your Xbox profile is working properly, we suggest that you sign in to
Xbox.com. If you can sign in, that means your profile is all good. Otherwise, follow the on-screen prompts on how to update your account information.