Windows 10: Unable to sign-in to Microsoft Store, Error: No internet connection

I am trying to sign in to my Microsoft account on the app store and through apps and I see this message. I am connected to the internet and able to search the web.


Can anyone assist with troubleshooting? Thanks!





***Original title: It doesn't look like you're connected to the internet. Check your connection and try again.***

:)

 

Microsoft Store opening- Internet connection problem error code 0x80072efd

Hi Syed,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

I understand the inconvenience caused to you with accessing Microsoft Edge and Windows Store with error: 0x80072efd, we will help you with this issue.

• Do let us know if you are using wired/ wireless internet connection on your device?

I suggest you to try the below and check if it helps.

Step 1: Use
Internet Connection Troubleshooter.

Internet Connection Troubleshooter find and fix the problems with connecting to the internet or to websites.

• Click on Start; in the start search type
  Troubleshooter and hit Enter.
• In the left pane, click onView all.
• Click on Internet Connection Troubleshooter.
• Select Advance and click on
  Run as Administrator.
• Click Next and follow the on-screen instructions to complete the troubleshooting process.

Step 2: I suggest you to clear cache and cookies from the Microsoft Edge browser.

Steps:

• Open Microsoft Edge, click on
  More Action at the right top corner.
• Click on Settings, click on
  Choose what to clear under Clear browsing data.
• Select the Browsing history, caches and cookies and hit
  Clear.
• Close the browser and try to open it again.

Step 3: Run WSReset.exe .

• Press Windows+R key to open Run box
• Enter wsreset.exe in the Run command and then tap or click
  OK.
• Restart your computer and check.

Hope it helps. Reply to the post with an updated status of this issue, we will be happy to help you further.

 

Unable to install Garmin Connect Mobile app from Microsoft Store

Hi James,



Thank you for writing to Microsoft Community Forums.



I understand that you are unable to install the Garmin Connect Mobile app from Microsoft store after uninstalling it.



I suggest you to follow the steps mentioned below and check if that helps.



Method 1:



Reset the store cache.

1. Press Windows key + R. This will open
   Run. Alternatively, you can go to Start and search for Run.
   
2. In Run dialog box, type
   wsreset and hit enter.
   

The store will restart automatically after the command completes.



Method 2:



Sign out and sign in again to store.

1. Open Microsoft store by clicking on the
   Store icon on the taskbar.
   
2. Now on the top right corner click on the
   account icon and click on the account name.
   
3. Now click on Sign out to sign out of Microsoft Store.
   
4. Click on the account icon again and click on
   Sign in.
   
5. Login with the Microsoft account.
   

If the issue persists, I would also suggest you to check and confirm if the store app is updated and the region, time & language settings are set accordingly. You can refer the steps in the article on
Microsoft Store does not launch
to help you through this process.



Hope it helps.



Regards,

Prakhar Khare

Microsoft Community – Moderator

 

Microsoft apps cannot connect to the internet

Microsoft Edge, Windows Store, and Cortana, as well as most Microsoft apps, cannot connect to the internet.

When I try to open the Windows Store it will not open and I get an Error message, 0x80072EE7.

When I try to use Edge I get an error message that says, “This website could not be found.
Error Code: INET_E_RESOURCE_NOT_FOUND.

It seems that the Microsoft apps that require the internet will not open: Weather, Skype, Solitaire Collection, Xbox, Movies & TV, OneNote, etc.

I also am unable to sign into my Microsoft Account from my computer (only a Local Account).

When I click on the Windows button and select My Account (button with my picture) it takes me to “Settings” where it indicates that I am signed into a Local Account. When I click on the link that says, “Sign into Microsoft Account instead” I get an error message that says, “Something went wrong.”

There is nothing wrong with my Internet connection. When using Google Chrome I can surf the Internet normally.

I have a notebook computer signed into my same Microsoft Account and it works normally.

I have the most recent edition of Windows 10 with all updates current.

I have scoured the Internet (using Google Chrome) and tried every solution offered by MS agents and users but nothing has worked.

It seems to me that there is something that is prohibiting my Microsoft apps from communicating with the Internet.