Windows 10: unable to sign into Minecraft Bedrock for windows 10

hi I am running my laptop on windows 10s. i have purchased minecraft bedrock for windows 10, however i cannot sign in to join servers. can you please help and identify what i am doing wrong. many thanks

:)

 

Can't Sign in to MineCraft Bedrock Edition for my Microsoft account.

Hi,



Thank you for writing to Microsoft Community Forums.



In order to help you with the appropriate troubleshooting steps, please reply with the following details:

• What is the complete error message that you are receiving?
  
• From where did you download the Minecraft Bedrock Edition?
  
• Were you able to play Minecraft Bedrock Edition earlier on this computer?
  
• Which build version of Windows 10 is installed on the computer? To check type: winver in the search bar on the Taskbar and hit Enter.
  

Please reply with the detailed information on the issue to help you further.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

Cant Sign in to Microsoft account minecraft bedrock

I got a copy of minecraft bedrock edition when i bought java edition, which i used on my microsoft account .

I downloaded Minecraft bedrock edition from the Store but when i attempt to sign in the sign in screen appears for a slip seccond and then disappears and fails to sign in.

Im on 1903, i made sure the Microsoft account i have on my device has the key to Minecraft Bedrock edition as in the store it shows i own this app. This is the first time i install Minecraft bedrock edition on any computer.

The error reads

"We tried to sign you in to your microsoft account, But something went wrong."

 

Minecraft bedrock

If I have minecraft Bedrock on my ipad and i have signed in to xbox live on it, can i download minecraf for free on a windows laptop?