Windows 10: Unable to sign into my Microsoft account

Discus and support Unable to sign into my Microsoft account in Windows Hello & Lockscreen to solve the problem; A repair place reinstalled Windows 10 Home to version Version 20H2. They created my last name as the local account administrator. I want to sign into... Discussion in 'Windows Hello & Lockscreen' started by Autumn20, Oct 31, 2020.

  1. Autumn20 Win User

    Unable to sign into my Microsoft account


    A repair place reinstalled Windows 10 Home to version Version 20H2. They created my last name as the local account administrator. I want to sign into my Microsoft account and not use my last name. I did the following, but it didn't work:


    I went to Settings > Accounts
    Clicked "Sign in with a Microsoft account instead"
    In the "Sign in" field, I typed my email address
    Clicked Next
    Enter password typed my password
    Clicked Sign in

    "Sign into this computer using your Microsoft account. Next time you sign into this computer, use your Microsoft account password or Windows Hello, if you've set it up. We'll need your current Windows password one last time.

    In the field "Current Windows password" I typed the same password as before.
    Clicked Next

    Error message" The password you entered for your device is incorrect. Please try again."

    I tried again and again. It doesn't work!


    I tried with my PIN and that didn't work!


    Help!

    :)
     
    Autumn20, Oct 31, 2020
    #1
  2. Teokute Win User

    Cannot sign in microsoft account.

    My device: Lumia 520. GDR2.
    I cannot sign in my Microsoft account on my device. It didnt say any error but Microsoft account is not listed in Email and account list. When I click add button, it will show microsoft account option but after press sign in, it is still not shown in email
    and account. Another problem is i cannot delete facebook account. Error code: 0x83cf1202. I have tried as suggested here: http://support.microsoft.com/kb/2475837/en-us#step0x83cf1202 but as my Microsoft account is not shown, I cannot do step 6. Unable to sign into my Microsoft account :(

    Any suggestion?
     
    Teokute, Oct 31, 2020
    #2
  3. sign into microsoft account glitch

    Hi Micheal,

    Welcome to Microsoft Community.

    • Is this the only account on the computer?
    • Was this account upgraded from previous version of Windows?

    It looks like you are using a local account. I suggest you follow these steps:

    • Click on search in taskbar and type account.
    • Click on Accounts.
    • Now, under Your account, click on Sign in with Microsoft account instead.
    • Enter your Local account password for confirmation and then follow the screen instruction.
    • Enter User name credentials for your the new Microsoft account and click OK.

    Hope this helps.

    Regards
     
    Waseemulla S, Oct 31, 2020
    #3
  4. Unable to sign into my Microsoft account

    Unable to sign in to my account.

    Hello,

    Thank you for writing to Microsoft Community Forums.

    I understand your concern, in order to get more clarity and to assist you with appropriate troubleshooting steps please reply with the answer to the below question:

    1. Which accounts are you unable to sign in to?
    2. What happens when you try to sign in to your account?
    3. Are you seeing any error messages when you try to sign in to your PC?

    If you are referring to the Microsoft account and if your Microsoft account has been compromised, it means that someone might be using your account to access your personal info or send spam. I suggest use the following guide to
    get back into your account, review your personal info and settings, and help prevent this from happening again. Refer the article on

    How to access a compromised Microsoft account
    and try to reset your password. If the issue still persists you can follow the remaining steps mentioned in the article and check if that helps.

    Regards,

    Sandeep Kumar M

    Microsoft Community – Moderator
     
    Sandeep_KM, Oct 31, 2020
    #4
Thema:

Unable to sign into my Microsoft account

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