Windows 10: Unable to start Quickbooks backup

Discus and support Unable to start Quickbooks backup in Windows 10 BSOD Crashes and Debugging to solve the problem; I reinstalled Windows 10. Since that moment I have been trying to get QuickBooks online back up to work. But it will not start.... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by James Durangos, Jun 20, 2019.

  1. Unable to start Quickbooks backup


    I reinstalled Windows 10. Since that moment I have been trying to get QuickBooks online back up to work. But it will not start.

    :)
     
    James Durangos, Jun 20, 2019
    #1
  2. Mala_S Win User

    Quickbooks backup

    Hello johnwheaton1,

    Thank you for writing to Microsoft Community Forums.

    To address your concern, kindly help us with the following questions:

    1. Are you trying to create a backup file or restore it?
    2. When you say ‘it kicks out’, do you mean you are out of the application? Or is it getting stuck?
    3. Which version of QuickBooks is installed on your machine?
    4. Do you read any error code/message regarding the issue?

    This issue could occur when the backup location is no longer accessible. So, I suggest you to verify the file location and reboot your computer. If that doesn’t help, you may check if the steps listed below and see if it helps.

    Method: Repair the application.

    • On the Start menu, enter Control Panel in the search box and select Control Panel from the results.
    • Select Programs > Programs and Features, and then select the program (QuickBooks Online).
    • To fix the program, select Repair or, if that’s not available,
      Change.
    • Follow the directions on the screen.

    If repair application doesn’t work, I would suggest you to Uninstall the application and
    Re-install it.

    However, I would suggest you to contact Intuit QuickBooks support to re-install the application.


    Regards,

    Mala S

    Microsoft Community - Moderator
     
    Mala_S, Jun 20, 2019
    #2
  3. Windows 10 & Quickbooks Pro 2011

    Hi,

    Thank you for posting your query on Microsoft Community. We are sorry for the inconvenience caused.

    I see that after you have upgraded to Windows 10 you are facing issues with the Quickbooks pro 2011.

    Please answer the below questions to assist you better,

    1. Are you getting any error message?

    1. What is the make and model of the computer?

    I would like to inform you that Quickbook Pro 2011 is not compatible with Windows 10. Therefore it is needed to install in compatibility mode.

    Hence,I suggest you to reinstall the Quickbooks pro 2011 in the compatibility mode and check if it helps,

    Please follow the steps below for more information:

    • Right click on the setup file of the application and select
      Properties.
    • Select Compatibility Tab.
    • Place a check mark next to Run this program in Compatibility mode and select the
      operating system accordingly from the drop down list.
    • Click OK and run the setup.
    I would also suggest you to refer the below link,

    https://community.intuit.com/articl...quickbooks-2011-and-enterprise-solutions-11-0

    If the issue still persists after troubleshooting steps I would suggest you to contact to Quickbooks Pro 2011 support.

    Help articles - QuickBooks Community

    Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.
     
    Anup Karkal, Jun 20, 2019
    #3
  4. Ma. Lau Win User

    Unable to start Quickbooks backup

    Log on to QuickBooks Pro 2011 with Window 10

    Hi,

    We need more information with regards to Quickbooks Pro. Kindly provide the following:

    • Where did you install Quickbooks Pro 2011? Is it through Windows Store or a specific website?
    We suggest you to perform a clean boot on your computer. Check on this
    link and follow the steps. This can help you eliminate software conflicts when running a program.

    We are looking forward to your response.

    Regards.
     
    Ma. Lau, Jun 20, 2019
    #4
Thema:

Unable to start Quickbooks backup

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