Windows 10: unable to switch users

After latest MS update I only see my son as a user/admin. I can no longer find my wife as a user/admin. Have tried ctr/alt/delete.... start menu pic...


Am not able to do system recovery as no recovery point has been set up. How do I get back my wife as a user and all of her files?


Thank you

:)

 

Cant switch users in Windows 10

Hi Sarah,



Thank you for posting your query in Microsoft Community.

I apologize for the inconvenience caused. We are glad to help you.



Please share a few details:

• 
  What exactly happens when you try to switch users?
  
• 
  Do you receive any error message/code?
  
• 
  Did you make any changes to the computer prior to this issue?
  

I suggest you to follow the below steps to Switch users.

• 
  Press Ctrl + Alt + Del key altogether.
  
• 
  Click on Switch User.
  
• 
  Select the user with which you want to login.
  

If computer starts up with a user other than the one you want, login to that user account and switch user to the account that you need and check.



Hope this information helps. Do contact us for further queries. We will be happy to assist you.



Regards,

Jenith

 

Virtual Switch Manger Unable to Create Default Switch in v1809

After upgrading to v1809 I turned Hyper-V feature Off then On. Since then the Default Switch no longer exists and the Virtual Switch Manager is unable to crate it automatically as it would normally. I can see the Default Switch appear for a few seconds in the Network Adapters, then its gone. This happens several time whenever I launch the Virtual Switch Manager.

I can create other virtual switches.
Once the Virtual Switch Manager lists the Default Switch with a Load Failed message.

I have used netcfg -d command and Turned Hyper-V feature Off/On several times with no success.

Suggestions welcome. Thanks

 

Unable to switch between users

Hello,

Do provide us additional information to assist you better:

1)What is the make and model of the computer?

2)Are you referring to upgrade to Windows 10 or installing Windows Updates on Windows 10?

3)Does this issue confined to any specific user account while trying to switch between them?

4)Were you able to see any error message with this issue?

5)Have you installed all pending updates on the system?

Try the below workarounds to identify the issue and check if it helps.

Method 1: Switch User from Start Menu

• Open the Start menu, click on your user name.

• Click on the user account click on the user account.

• You will now be taken directly to the sign-in screen of the selected account

After performing the above steps check if your able to sign in or is it still taking you to blank white screen.

Method 2: Switch User from Ctrl+Alt+Del Screen.

1. Press the Ctrl+Alt+Del keys, and click on Switch user.

2. You will now be taken directly to the sign-in screen to select and sign in to the account you want to switch to.

After performing the above steps check if your able to sign in or is it still taking you to blank white screen.

Method 3:Update display drivers.

I suggest you to try updating the Display Adapter drivers check if it works for you.

Follow the steps to update the Display driver:

1. Press Windows Key + X key and click Device Manager.

2. Expand ‘Display Adapters’.

3. Right-click on the Display Adapter listed and click on ‘Update Driver Software’.

4. Select the option to automatically search for the updated driver software.

5. Restart the computer after its updated and verify.

Further, if the issue persists, try updating the display driver from the manufacturer’s website. Go to the Computer or Graphics Card manufacturer’s website and search for the latest Windows 10 drivers available for the Graphics Card model and then
install it and then check if it helps.

Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.