Windows 10: Unable to uninstall or repair turbo tax 2018 in Windows 10

I have spent a lot of time trying to do what the computer tells me to do but after researching this I am still at the part of it not uninstalling or repairing . It asks me if I want to allow Microsoft (certificate) to make changes to me computer. I was surprised it did not say Turbo Tax or Intuit.. but said yes.. then it told me that it had been changed to (PRD.ini, start up) with error 1719 , then it says

(unable to continue the process , please reboot the system and try again)

I have finally given up !

Helen

:)

 

Problem with turbo tax

I am trying to run Turbo Tax 2018 but it keeps crashing when saving the file. Spent an hour on the phone with Turbo Tax and they have suggested that this could be a Windows problem. Any thoughts?

 

Turbo tax will not open

Hi Max,



Thank you for contacting Microsoft Community. I understand that you have an issue with using
turbo tax 2015. I will surely help you to fix this issue.



This issue may occur if the turbo tax 2015
is corrupt.

Method 1:

I suggest you to perform a clean boot and check. Setting the system in a clean boot state will help to identify if any third party applications or startup items are causing the issue.

How to perform a clean boot in Windows

http://support.microsoft.com/kb/929135/en-us

Warning:

1. Applies to Windows 10.

2. After clean boot troubleshooting steps, refer to the section "How to reset the computer to start as usual after troubleshooting with clean boot" in the provided link to return your computer to Normal startup
mode.

Method 2:

If the issue persists, you may have to uninstall and re-install the
turbo tax 2015. Check if it helps.

To uninstall the software follow these steps:

• 
  Right-click on
  Start Button and click on Programs and Features.
  
• 
  Right-click on the
  turbo tax 2015 and click on Uninstall.
  

Note: Make sure you have the installation media for
turbo tax 2015 before uninstalling it.

Hope this information helps. Reply to the post with an updated status of the issue so that we can assist you further.

 

Cannot launch turbo tax

i' unable to launch turbo tax 2015 on windows 10

turbo tax- Original Title