Windows 10: Unable to update time via Internet

This is a follow up to the previous thread with the same title, now locked. I had replied to @lukpac that my workaround was to use a VPN to tunnel past my ISP firewall and link to the time servers.


Subsequent experiments have shown that the VPN tunneling was bypassing my router's firewall, not the ISP firewall. I had Google Mesh and it was blocking the time server port, UPD123. I got a Synology router that was easier to configure and opened that port for internet time sync and now it works fine.


So, if you are getting "An error occurred while Windows was synchronizing with [server name]. This operation returned because the timeout period expired." try opening UDP port 123 on your router firewall.

:)

 

Windows Updated(16299.309).KB4088776 Restart is required to complete.

Hi dalchina. Good news, I followed your suggestion and reinstalled the update and now it appears as "installed correctly" *Biggrin Maybe it was not necessary to run the Windows Update Troubleshooter or maybe if necessary. But using it I do not think it could have worsened something. The installation was very fast, unlike the first time it showed step 1 and step 2 completed.

Thanks for the suggestions and for the time to respond Best regards.


And thanks for the tip of that program, I'll have it on my list.

 

Unable to access internet

Original Title: Internet access



Hi Greg,

Thank you for posting your query in Microsoft Community.

Appreciate your interest in using Windows 10. I understand the frustration to wait for something and it is taking a long time.

I would suggest you to perform an Internet troubleshooter by following the steps below.

• Click on start and type ‘troubleshooting’ and press enter.
• Click on ‘View all’ on top left corner.
• Select ‘Internet Connections’ in the list and follow the prompts for troubleshooting.

Also, check if the issue persists by connecting to a different network.



Hope the information is helpful. Feel free to write is back for any other assistance with Windows, we’ll be glad to assist you.

 

Unable to sync Windows 10 time with time servers

I have a new, OEM installation of Windows 10 that is unable to contact any time servers to sync the system time. Each attempt gives me a timeout error, and pinging the time server times out as well. Here is what I've tried:

• Checked that the Windows Time service is running and set to automatic startup, and restarted it
  
• Disabled my firewall
  
• Tried using time.nist.gov, which is currently working according to NIST
  
• These steps using w32time, which appeared to succeed but didn't update the time
  

The time is currently off by 7 hours, which shouldn't be far enough to break Internet syncing.

EDIT: Just tried the same steps on my other computer which boots only Windows (albeit an longer-standing installation of 10), and had the exact same issue, except when I try syncing it simply says "An error occurred when Windows was synchronizing with time.nist.gov." So I highly doubt it is dual boot-related. What is going on?