Windows 10: Unable to update to KB4494441 - Error 0x80070002 - Looking for help

Discus and support Unable to update to KB4494441 - Error 0x80070002 - Looking for help in Windows 10 Installation and Upgrade to solve the problem; I have found today that I am getting the error message Error 0x80070002 when trying to run Windows update for KB4494441 (May 14, 2019—KB4494441 (OS... Discussion in 'Windows 10 Installation and Upgrade' started by Ventix909, May 15, 2019 at 4:52 PM.

  1. Ventix909 Win User

    Unable to update to KB4494441 - Error 0x80070002 - Looking for help


    I have found today that I am getting the error message Error 0x80070002 when trying to run Windows update for KB4494441 (May 14, 2019—KB4494441 (OS Build 17763.503). Also from reviewing the history I noticed that there was the same error for KB4495667 (May 3, 2019—KB4495667 (OS Build 17763.475) and KB4501835 (May 1, 2019—KB4501835 (OS Build 17763.439) has never downloaded at all.


    I am currently at Windows 10 Home Build 17763.437.


    I have ran sfc /scanow and DISM /Online /Cleanup-Image /CheckHealth+DISM /Online /Cleanup-Image /RestoreHealth.

    I hav recreated the softwaredistrbution folder and restarted a number of times.


    I have tried to manually download the KB and run them but get the error message "The update is not applicable for your computer".


    When trying to unpack and add the kb with DISM I get:


    "C:\WINDOWS\system32>DISM.exe /online /add-package /packagepath:c:\update\Windows10.0-KB4501835-x64_PSFX.cab

    Deployment Image Servicing and Management tool
    Version: 10.0.17763.1

    Image Version: 10.0.17763.437

    Processing 1 of 1 - Adding package Package_for_RollupFix~31bf3856ad364e35~amd64~~17763.439.1.0
    [==========================100.0%==========================]

    Error: 0x800f081e


    The specified package is not applicable to this image."


    I have also noticed I get the following aswell:


    "C:\WINDOWS\system32>dism /online /Get-CurrentEdition

    Deployment Image Servicing and Management tool
    Version: 10.0.17763.1

    Image Version: 10.0.17763.437

    Current edition is:

    Error: 0x800f0805

    DISM failed. No operation was performed.
    For more information, review the log file.

    The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log"


    Right now I am at aloss of what to do next.

    :)
     

  2. Windows Defender (SCEP 2012) when clicked on Update defenitions throws 0x80070002 error

    Hi,

    The error code 0x80070002 means that there are update files are incomplete or corrupted. We would like to ask for additional information. Please provide the following:

    • Which build of Windows 10 are you using? To know about it, hit
      Start, type Winver and then press
      Enter. You could also press Windows Key + R, type
      Winver into the
      Run dialog and press Enter.
    • Aside from trying to update the device, were there any changes made on the computer prior to the issue?
    • Can you tell us what troubleshooting steps have you done so far?

    Furthermore, we suggest that you check this article and follow the on-screen instructions. There are lists of troubleshooting
    steps provided for each selection that you may follow. This applies on some common
    error codes, such as: 0x80073712, 0x800705B4, 0x80004005, 0x8024402F, 0x80070002, 0x80070643, 0x80070003, 0x8024200B, 0x80070422, 0x80070020.

    Looking forward to the requested information and the results of the recommended troubleshooting steps.
     
  3. .NET Framework 3.5 doesn't install. Error code 0x80070002 'The system cannot find the file specified' Windows 10 TP

    Hi,

    Thank you for posting your question on Microsoft Community.

    As per the description I understand that you are unable to install
    .NET Framework 3.5 and you are receiving the error 0x80070002.We regret for the inconvenience caused.

    • Did you make any changes to the computer prior to the issue?

    I would suggest you to try the steps from the following link:

    Net Framework 3.5 and 4.5 error 0x80070002

    Net Framework 3.5 and 4.5 error 0x80070002

    Please let us know if you need further assistance.

    Thank you.
     
    Divya Murugan, May 15, 2019 at 5:07 PM
    #3
  4. Unable to update to KB4494441 - Error 0x80070002 - Looking for help

    Windows 10 store error code 0x80070002 issue. Help?

    Hello Megatron,

    Welcome and thank you for posting your query in Microsoft Community. We appreciate your interest in Windows 10.

    I understand that you are unable to access Windows store as it pops-up an error code 0x80070002. We will help you to resolve this issue.

    I would like to inform that this problem occurs when some files in the Windows Update are missing, even though the update is downloaded and extracted successfully.

    Method 1: I suggest you to refer to the below article about fixing Windows Update error "0x80070002" or "0x80070003" and check if it helps:

    https://support.microsoft.com/en-us/kb/910336

    (Applies to Windows 10 as well)

    Method 2: Please try to re-register the Store App. Run the following in a Command Window (CMD) and see if it helps to resolve the issue.


    • powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\WinStore\AppxManifest.XML

    Hope it helps. Kindly update the status of this issue, we will be happy to help you.

    Thank you.
     
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Unable to update to KB4494441 - Error 0x80070002 - Looking for help

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