Windows 10: UNABLE TO UPDATE TO VERSION 1903

Discus and support UNABLE TO UPDATE TO VERSION 1903 in Windows 10 Installation and Upgrade to solve the problem; Surface Book 2 16GB RAM 15.3" Product ID 00330-62824-81075-AAOEM bought on May 2018 Original Windows version Windows 10 Pro ver. 1803 build 17134-1345... Discussion in 'Windows 10 Installation and Upgrade' started by klithos, Apr 15, 2020.

  1. klithos Win User

    UNABLE TO UPDATE TO VERSION 1903


    Surface Book 2 16GB RAM 15.3" Product ID 00330-62824-81075-AAOEM bought on May 2018

    Original Windows version Windows 10 Pro ver. 1803 build 17134-1345

    ----------------------------------------------------------------------------------------------------------

    I have been trying to update it for quite awhile to no avail. I'm now stuck in an endless loop: every time the result is "Failed".

    Anyone can help me to get out of this situation? Thanks in advance

    I've never had issues updating before. less a couple of times where I solved the problem manually, from the Microsoft catalogue. Today, all other updates work fine.
    The system was formerly giving me the option to update to 1903 version, but now does not give it anymore, but just informs me that my version 1803 is now obsolete and has to be updated.
    This update is pending since a few months. Here a brief list of the sequence of actions taken in the last few days:
    1.- Uninstalled most recent updates
    2.- Verified SB2 correct operation
    3.- Tried installation from USB media
    4.- Uninstalled third party software
    5.- Performed operations under the assistance of a Microsoft Advisor

    Here the detailed description of each trial, and related results.

    - 200312 - UNINSTALLING MOST RECENT UPDATES
    - unistalled KB4346084, KB4486153, KB4523203, KB4537479, KB4537795
    - system did re-install all of them but KB4346084, adding the update 2020-02
    - applied Windows Update Reset script
    - applied WinUpgrade_9252 > Result: Upgrade failed
    - Applied Windows10UpgradeApp >
    > Final Result: Upgrade failed
    > Error Info: error 0x80070013

    - 200313 - ENSURING SURFACE BOOK2 CORRECT OPERATION
    -applied Surface Book2 Diagnostic Tool > no alarms
    - applied Windows Update Reset script
    - applied Windows Update Assistant
    >Final Result: Upgrade Failed
    >Error Info: not registered

    - 200318 - INSTALLATION FROM WINDOWS USB INSTALLER
    - Prepared USB unit with version 1903 x64 through Windows Media Builder
    - applied USB Tool
    > Final Result: Upgrade Failed
    > Error Info: Boot configuration not as expected
    - From a Microsoft support site I understand that the recommended order of Boot partitions is: Windows RE Tools, System EFI, MSR, System C:\Windows & Data
    - on my Surface Book2 the original, never touched configuration is : MSR, System EFI, System C:\ Windows & Data, Windows RE Tools

    - 200322 - UNINSTALLED THIRD PARTY APPS
    - Uninstalled third party A/Virus, Firewall Contro and Maintenance apps
    - Disconnected all external units HDD and DVD
    - applied Script_Reset_Windows_Update_Tool-master > no errors
    - at step 13 automatically initialize the Windows in-built upgrade
    > Final Result: Upgrade Failed
    > Error Info: Boot configuration [order of partitions?] not as expected

    - 200331 to 200402- OPERATIONS UNDER THE ASSISTANCE OF A MICROSOFT ADVISOR
    - Anything new was received from my contact
    - Standard operations were repeated with new USB and DVD Installation Tools and version 1909
    > Final Result: Upgrade Failed
    > Error Info: Boot configuration [order of partitions?] not as expected


    - 200412 - Performed update this time directly proposed by Windows Update

    > Final Result: Upgrade Failed

    > Error Info: being unattended, no reason was received

    > Unable to restart from previous version until boot data were manually restored

    :)
     
    klithos, Apr 15, 2020
    #1
  2. PSuchwhy Win User

    Update version 1903

    When updating to version 1903, my computer gets stuck at 27% completed after 5 hours of updating. Can anyone tell me what is happening? Also, version 1809 showed on my list of failed installs and then it disappeared from the list. Was there a 1809?
     
    PSuchwhy, Apr 15, 2020
    #2
  3. Pixelmart Win User
    Unable to update Windows 10 to May 1903

    Unable to update Windows 10 to May 1903 version as am told that intel RST is incompatible. Have updated RST to 15.9.6.1044 as recommended. The 1903 update still fails with the same issue. Have run Windows 10 update Troubleshoot as suggested by Microsoft.
    Updates done. Makes no difference. Loaded and ran Intel Driver Update Utility as suggested by an answers.microsort.com fix. Used that to update driver to intel recommended 16.8.2.1002. Same issue. Have tried using Windows Media Creation tool to do the 1903
    update as recommended by several answers.microsort.com fixes. Same issue. Spent 8 hours on this now. Thanks in anticipation.
     
    Pixelmart, Apr 15, 2020
    #3
  4. UNABLE TO UPDATE TO VERSION 1903

    Window 10, Version 1903 May Update

    Andre:

    1. Why are all of the links that you listed not completed. On my computer currently it has Windows 10 Home Version 1803, installed 6/29/2018 with O.S. Build 17134.799. It has used space of 187 GB and 257 GB of free space.

    I attempted to install Version 1903 Manually, through Settings/Windows Update, Windows 10 Update Assistant, and other ways without success. I have spent the better part of the past 3 days trying to get this accomplished on my laptop. It has worked on my
    PC but not on the laptop.

    Listed below are the different error messages that I get after the download stops each time at 90% and converts back to previous settings:

    a. Windows 10, Version 1903 error message (0x80240034)

    b. We couldn't install this update, but you can try again (0x800703fb)

    c. We couldn't install this update, but you can try again (0xC1900101 - 0x4000D)

    d. Feature update to Windows 10, Version 1903, We couldn't install this update, but you can try again (0x80070652)

    If there are ways to get this latest update installed on my laptop, please let me know what I have to do in detail, step by step.

    David
     
    explorer446, Apr 15, 2020
    #4
Thema:

UNABLE TO UPDATE TO VERSION 1903

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