Windows 10: Unable to Update Windows / Reset computer / Create recovery drive

Wanted to reset my computer due to its slow performance these few days. When attempting to do so it states that "There was a problem resetting your PC [No changes were made]". Tried to update windows but an error came up. Tried using Windows Media Creation Tool but to no avail it still states "There was a problem [insert action here]". Any help would be appreciated.

:)

 

Unable to create a recovery drive on Windows 10

Hello Mike,

As you are unable to create a system recovery drive on your operating system we will help you with this issue.

Do let us know the following to assist you better with this issue:

• Have you installed any third-party anti-virus software on your device?
• For how long time does the process stuck with loading circle?
• Were you able to see any error code/ error message with this issue?

Try few of the below troubleshooting steps and check if it helps.

Step 1: Disable the third-party anti-virus software and try to create a recovery drive.

NOTE: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you shouldn't disable your antivirus software. If you
have to temporarily disable it to install other software, you should re-enable it as soon as you're done. If you're connected to the Internet or a network while your antivirus software is disabled, your computer is vulnerable to attacks.

If the issue still persists, I suggest you to uninstall the third-party anti-virus software.

Step 2: Follow the below steps to create a recovery drive on your device.

A recovery drive can help you troubleshoot and fix problems with your PC, even if it won't start. To create one, all you need is a USB drive.

Follow:

• From the taskbar, search for Create a recovery drive then select it. You might be asked to enter an admin password or confirm your choice.
• When the tool opens, make sure Back up system files to the recovery drive is selected, then select
  Next.
• Connect a USB drive to your PC, select it, then select Next > Create. A lot of files need to be copied to the recovery drive, so this might take a while.
• When it's finished, you might see a Delete the recovery partition from your PC link on the final screen. If you want to free up drive space on your PC, select the link, then select
  Delete. If not, select Finish.

Reference: Create a recovery drive

Hope it helps. Get back to us with an updated status of this issue and required information for further assistance.

Thank you.

 

Unable to create a recovery drive on Windows 10

Hi

Thanks for trying! did turn off Avast, no change; got rid of Avast and cleaned the registry, no change.

There are no error messages, the 'create a recovery drive' procedure appears to enter an endless loop as it searches for available drives.

I also have a carousel of screen backgrounds - when the background changes some processes reset (during a file renaming, or, from the middle of a large group of files to the first file in the folder)

Sometimes I lose the availability of the bottom toolbar and need to restart Windows Explorer by using task manager.

Are these in any way related? my update was not clean enough? I should reinstall Windows10?

Cheers

 

Create a Recovery Drive?

Hi Kaspaz,

Let us first check the recovery drive creation process that you have done. Below is a step by step process of creating a recovery drive:

• From the taskbar, search for Create a recovery drive and then select it. You might be asked to enter an admin password or confirm your choice.
• When the tool opens, make sure Back up system files to the recovery drive
  is selected and then select Next.
• Connect a USB drive to your PC, select it, and then select Next > Create.
  A lot of files need to be copied to the recovery drive, so this might take a while.
• When it’s done, you might see a Delete the recovery partition from your PC
  link on the final screen. If you want to free up drive space on your PC, select the link and then select
  Delete. If not, select Finish.

If you have done the same steps above and the rest of your file is still not showing.
Please post back some details:

• Which drive are you referring to?
• Can you send us a screenshot of what you are seeing?
• Besides creating a recovery drive, have you done any other changes on your computer?
• What is the make and model of your USB hard drive device?
• Have you tried plugging it on another port?
• What is the current version and build number of your Windows 10 Computer? To know these details, follow the steps below:
  • Select the Start button.
  • Type About your PC.
  • Press Enter to find out the version and build number of your Windows 10 PC.

Let us know the result after performing the troubleshooting steps and if your concern was left unresolved, kindly get back to us with the answers to our inquiry, so that we can assist you further.