Windows 10: Unable to upgrade from Windows 7 to Windows 10 due to an error 'This PC can't be upgraded...

Discus and support Unable to upgrade from Windows 7 to Windows 10 due to an error 'This PC can't be upgraded... in Windows 10 Installation and Upgrade to solve the problem; Using MediaCreationTool1903 I tried to upgrade from win7 to win10 and in its final stages it produced an error saying “"This PC can't be upgraded to... Discussion in 'Windows 10 Installation and Upgrade' started by DrSci, Jun 30, 2019.

  1. DrSci Win User

    Unable to upgrade from Windows 7 to Windows 10 due to an error 'This PC can't be upgraded...


    Using MediaCreationTool1903 I tried to upgrade from win7 to win10 and in its final stages it produced an error saying “"This PC can't be upgraded to Windows 10" error on a computer that has a USB device or SD card attached

    “May 29, 2019—KB4497935”. . . . It appears that this USB-item was a known problem and KB4497935 was the fix. I removed the offending (and empty) usb thumb drive and tried to continue.

    The message repeated (in a loop).

    So, right now I am downloading win10 onto a thumb drive. (I am doing this because I am presuming that the previous download to the C drive is gone since I had to reboot.)

    *** Anyone with the same "USB device or SD card attached" experience and solved the problem? ? ? ***

    (I am trying to "beat the clock" since this is the last day for the upgrade 8-} Thanks much!


    ***Modified title from Upgrade Win7-Win10 fail "USB device" w/error msg (KB4497935)***

    :)
     
    DrSci, Jun 30, 2019
    #1
  2. Nordic Win User

    Windows 10 upgrade problem, no input accepted

    I really hate having to come here and ask for help, but I really am stumped. It hurts my geek pride. I have a PC with fairly modern hardware in it. It has a p8p67 pro in it. I have tried upgrading windows 10 on it twice now. Both times I have had the same result.

    After windows finishes upgrading it goes to the log in/set up screen. I can't do anything. No keyboard or mouse input is accepted.

    I will list some, or hopefully all, of the troubleshooting steps I have tried:
    • Move keyboard and mouse to different USB ports.
    • Try different keyboard or mouse.
    • Restart computer, repeatedly.
    • Google for related issues.
    • Update Bios, because why not.
    • Create boot media and revert to windows 7.
    The windows 10 system restore boot media works fine with keyboard and mouse. All USB ports work in windows 7. I don't know what is wrong. I suspect that windows 10 is lacking a driver of some sort, but since the computer accepts no input I have no way of checking for which driver let alone installing it.

    Please help me figure this out. If I have to revert back to windows 7 again, I am not going to get it upgraded to windows 10. Thank you in advanced.
     
    Nordic, Jun 30, 2019
    #2
  3. Mussels Win User
    Windows 10 upgrade problem, no input accepted

    i've seen this when the stock USB drivers went kaput. Only ever seen it once - i used a PCI USB 2.0 card and connected the mouse and keyboard to that, and manually updated the USB 2/USB 3 drivers.
     
    Mussels, Jun 30, 2019
    #3
  4. Uplink10 Win User

    Unable to upgrade from Windows 7 to Windows 10 due to an error 'This PC can't be upgraded...

    Windows 10 to be Free Upgrade for Windows 8.1 and Windows 7 Users

    Windows 10 to be Free Upgrade for Windows 8.1 and Windows 7 Users but not Enterprise users
     
    Uplink10, Jun 30, 2019
    #4
Thema:

Unable to upgrade from Windows 7 to Windows 10 due to an error 'This PC can't be upgraded...

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