Windows 10: Unable to upgrade to win 10 pro

I purchased win 10 pro from the MS store in Oct 2016. This downlaoded and upgraded ok. Recently the laptop died and has now been replaced. The new laptop came with win 10 home and has been activated. I now want to transferv my licence for pro to the new laptop but I never received a key when I purchased it, it was a digital licence. But when I go to the MS store it does not allow me to upgrade. I am using the same MS account as I had used when I purchased pro. Any suggestions?


I spent several hours with tech support last night and wound up being updated to 1809, biut still only home not pro.

:)

 

Win 10 Home to Pro upgrade

How do I upgrade from Win 10 Home to Win 10 Pro with a digital Licence. The in structions say

• If you have a digital license for Windows 10 Pro, and Windows 10 Home is currently activated on your device, select
  Go to Microsoft Store and you'll be prompted to upgrade to Windows 10 Pro for free.
  

Fine, but how do I get a digital Licence for Win 10 PRo??

Going to Microsoft Store via the upgrade with digital licence link, provides no opton for upgrading.

Any solution??

 

Win 10 Pro upgrade using Win 8 Pro product key

I just bought a new computer running Win 10 Home. When I went to upgrade to Win 10 Pro using my Win 8 Pro product key from my old computer, the upgrade wouldn't activate.

Now I'm stuck with a bunch of error messages (mainly 0xC004C003) and am being told windows isn't activated. I can't seem to get my activated Win 10 Home back.

I don't have a product key for the Win 10 Home because it came pre-installed. There's no product code recorded on the packaging or labelling on the device.

So:

How do I either

• activate the Win Pro upgrade, or
• Get my activated Win 10 home back?

 

Can't upgrade from Windows 10 Home to Pro

Hi Bill,

Thank you for posting your query in Microsoft Community. We apologize for the inconvenience caused and will assist you in the best possible ways.

I suggest you to download and create an installation media for Windows 10 Pro form the link provided below:

https://www.microsoft.com/en-in/software-download/windows10

After the installation media is created, suggest you to upgrade to Windows 10 Pro from the installation media. When the upgrade asks for product key, enter the product key purchased for Windows 10 Pro. If it does not accept, suggest you to skip the activation
step. After the Operating System is installed, suggest you to activate by phone by following the steps below:

• Press “Windows key + R” and type “slui 4” and press Enter.
• Select the Region from the list and click Next.
• Call the Toll-Free number provided on top and can activate via phone.

Hope this helps. Keep us posted on the status for further assistance.