Windows 10: Unable to upgrade to Windows 10, please help

Discus and support Unable to upgrade to Windows 10, please help in Windows 10 Installation and Upgrade to solve the problem; Windows 7 need SP1 to update from Get Windows 10. Otherwise, you can download the ISO from here that doesn't have this requirement. The same with... Discussion in 'Windows 10 Installation and Upgrade' started by hgroth, Nov 15, 2015.

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  1. HGROTH
    hgroth Win User

    Unable to upgrade to Windows 10, please help


    Can I upgrade Windows 7 with the ISO and keep all installed programs?
    My Win 7 install is up to date with all available updates
     
    hgroth, Nov 15, 2015
    #16
  2. NAVYLCDR
    NavyLCDR New Member

    Yes. Either use a program like UltraISO to mount the ISO file in the OS and you will get a drive letter like a DVD, run setup.exe from the drive letter that appears.

    Or burn an actual USB or DVD from the ISO, insert the USB or DVD with Windows 7 running, like you were going to play a movie or copy a file. Run setup.exe from it while inside Windows 7.
     
    NavyLCDR, Nov 15, 2015
    #17
  3. HGROTH
    hgroth Win User
    Are you sure this will bypass the upgrade problem if I run it from within Windows 7
     
    hgroth, Nov 16, 2015
    #18
  4. NAVYLCDR
    NavyLCDR New Member

    Unable to upgrade to Windows 10, please help

    No, I am not sure if the upgrade will be successful. I was only answering the last question:

    Yes, you can.
     
    NavyLCDR, Nov 16, 2015
    #19
  5. HGROTH
    hgroth Win User
    I think it will give the same upgrade error if I run it in Windows7
     
    hgroth, Nov 16, 2015
    #20
  6. HGROTH
    hgroth Win User
    I installed the same driver in Windows 7 that I have in Windows 8.1 where I have no issue with the CPU but since its a virtual drive
    installation I cannot upgrade to Windows 10. It is still not working and now I discovered another issue when I tried to just do a
    clean installation, I cannot boot from my DVD drive, it does not load the Windows 10 ISO and the drive works without any problem when
    I am booted into Windows I can start the installation from DVD but it stops again due to the CPU issue. What can I do now?
     
    hgroth, Nov 18, 2015
    #21
  7. SPAPAKONS
    spapakons Win User
    Check your BIOS if you boot in UEFI or Legacy mode. If there is an option set it to "UEFI first" (so if no bootable media found will then try legacy mode), otherwise try setting that to Legacy. Some DVD don't like UEFI, they boot only on Legacy mode.
     
    spapakons, Nov 18, 2015
    #22
  8. HGROTH
    hgroth Win User

    Unable to upgrade to Windows 10, please help

    Thank you for the advise. It used to work before and I didn't make any changes knowingly. Where do I find this
    setting in the BIOS? I got an older Abit AW9D motherboard

    thanks
     
    hgroth, Nov 18, 2015
    #23
  9. HGROTH
    hgroth Win User
    Thank you for the advise. It used to work before and I didn't make any changes knowingly. Where do I find this
    setting in the BIOS? I got an older Abit AW9D motherboard. I selected the DVD as 1 boot drive and when I try
    to boot it asks if I want to boot from CD/DVD but then the drive will not spin and there is no activity

    thanks
     
    hgroth, Nov 18, 2015
    #24
  10. SPAPAKONS
    spapakons Win User
    If the motherboard is old, it doesn't support UEFI, only legacy mode. If you choose to boot from DVD, and you have a bootable Windows disk inside, it should give you a prompt "Press any key to boot from CD/DVD" and counting a few seconds before it starts from hard disk. If you see the prompt, press ENTER to start from DVD.
     
    spapakons, Nov 18, 2015
    #25
  11. HGROTH
    hgroth Win User
    Yes exactly it does and then I hit any key to continue but the DVD does not spin up or do
    anything. It continue to boot to windows and then I can use the drive normally.
     
    hgroth, Nov 19, 2015
    #26
  12. SPAPAKONS
    spapakons Win User
    Then your DVD device might have a problem. Try replacing it.
     
    spapakons, Nov 19, 2015
    #27
  13. HGROTH
    hgroth Win User

    Unable to upgrade to Windows 10, please help

    But when I boot into Windows, the DVD works great
     
    hgroth, Nov 19, 2015
    #28
  14. SPAPAKONS
    spapakons Win User
    Try to update the BIOS to improve compatibility.

    I also have seen some old motherboards that support booting from a CD-ROM but not from a DVD-ROM. When in Windows the DVD works fine. If this is your case, you can download Plop boot CD and burn on CD-ROM. This will display a custom boot menu which can access all your devices. First thing to try is to replace the Plop with the Windows 10 DVD and select to boot from DVD. If this doesn't work, create a bootable USB and use Plop to boot from it.
     
    spapakons, Nov 19, 2015
    #29
  15. HGROTH
    hgroth Win User
    But this DVD was working without any problem til a few month ago and I could boot from it
     
    hgroth, Nov 19, 2015
    #30
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Unable to upgrade to Windows 10, please help

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