Windows 10: Unable to upgrade to Windows 10, please help

Discus and support Unable to upgrade to Windows 10, please help in Windows 10 Installation and Upgrade to solve the problem; You can try to load default settings in BIOS, just in case some setting is the problem. Before doing take a note of the hard disk configuration (AHCI... Discussion in 'Windows 10 Installation and Upgrade' started by hgroth, Nov 15, 2015.

  1. spapakons Win User

    Unable to upgrade to Windows 10, please help


    You can try to load default settings in BIOS, just in case some setting is the problem. Before doing take a note of the hard disk configuration (AHCI or IDE) so you can set it again, otherwise Windows won't boot. Also I would try upgrading the BIOS to improve compatibility.
     
    spapakons, Nov 19, 2015
    #31
  2. hgroth Win User

    I have an old Abit AW9D motherboard and Abit has been out of business for many years. The DVD works
    flawless read and write when running in Windows, but is it possible it is defective since I cannot boot from
    it any longer?
     
    hgroth, Nov 19, 2015
    #32
  3. spapakons Win User
    Have you tried the DVD disc in another computer? Are you sure it is bootable? Download the ISO directly from Microsoft Tech Bench create a new DVD just in case. I hope that you OPEN the ISO in Nero or other application, not create a DVD with the ISO as a file, it won't work!
     
    spapakons, Nov 19, 2015
    #33
  4. hgroth Win User

    Unable to upgrade to Windows 10, please help

    Yes the DVD boots fine in another PC and I tried other known good bootable DVDs and
    it will not boot in my Abit AW9D
     
    hgroth, Nov 19, 2015
    #34
  5. spapakons Win User
    Then it may be a BIOS incompatibility. Try booting from the Plop Boot CD and then swap it with Windows 10 DVD and select booting from DVD device. If this still doesn't work, create a USB Flash drive from Windows 10 ISO and use Plop Boot CD to boot from it.
     
    spapakons, Nov 19, 2015
    #35
  6. Ztruker Win User
    Try booting a Win 7 or 8/8.1 install DVD, see if that works. If yes then the DVD is good and the problem is either the ISO you downloaded or the way you burned the Win 10 DVD.

    Note to self: Read the entire thread before responding!!!!! Sorry.
     
    Ztruker, Nov 20, 2015
    #36
  7. hgroth Win User
    I tried to reset the BIOS by selecting the fail safe settings and the selected the CD Rom as 1st boot device.
    Thats how it worked before. I have a SATA DVD and HDD installed. I created the Plop boot CD and it will
    boot into that CD without any problem, but I cannot select any of the boot options that I get after booting
    with Plop Boot manager. Is it possible that the BIOS is corrupted since I cannot boot from CD/DVD?
     
    hgroth, Nov 22, 2015
    #37
  8. spapakons Win User

    Unable to upgrade to Windows 10, please help

    Last thing to try is update to newer BIOS. If no new official version is available, try the last Beta version. Or try flashing the same version if you already have the last. It should fix any problems if BIOS is indeed corrupt.
     
    spapakons, Nov 22, 2015
    #38
  9. hgroth Win User
    How can I make sure the DVD is bootable? I burned the image with Nero2016 and it will not boot. The computer recognizes the inserted DVD and after it asks to boot from DVD and I hit yes, it continues to boot into windows. I tried a Linux boot disk and it boots to Linux without doing anything. When I put the Windows disk into another PC, I can boot to it.
     
    hgroth, Nov 23, 2015
    #39
  10. spapakons Win User
    Then some incompatibility in your BIOS doesn't allow you to boot from this DVD. Possible explanation, your BIOS supports boot from legacy ISO 9660 CD-ROM and DVD-ROM but not from newer format UDF DVDs. I am not sure, but maybe Windows 10 DVD is formatted in UDF and hence doesn't boot. Try creating a bootable USB Flash drive to install Windows 10. If your BIOS doesn't support booting from USB, you can use Plop Boot CD to get this option.
     
    spapakons, Nov 23, 2015
    #40
  11. Ztruker Win User
    Try burning the DVD with Imgburn.
     
    Ztruker, Nov 24, 2015
    #41
  12. spapakons Win User
    If you use Nero, you must OPEN the ISO and burn the image on the disk. Do not import the ISO file in a data DVD, it won't work!
     
    spapakons, Nov 24, 2015
    #42
  13. hgroth Win User

    Unable to upgrade to Windows 10, please help

    I selected the img file, right click, then burn to disk with Nero
     
    hgroth, Nov 24, 2015
    #43
  14. spapakons Win User
    Either way, in any application, you must OPEN the ISO to burn the image contents on DVD. Do not just put the ISO file on the disk, it doesn't work that way.
     
    spapakons, Nov 24, 2015
    #44
  15. hgroth Win User
    Of course this function opens the img file and everything is on the DVD and is readable. I don't know of any other way to burn an image to disk using Nero.
     
    hgroth, Nov 24, 2015
    #45
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Unable to upgrade to Windows 10, please help

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