Windows 10: Unable to upgrade Windows 10 from 1909 to 21H1

Discus and support Unable to upgrade Windows 10 from 1909 to 21H1 in Windows 10 Installation and Upgrade to solve the problem; I am using a Windows 10 1909 on a 64 bit device. Recently windows update showed feature update to version 20H2, I tried installing but it failed... Discussion in 'Windows 10 Installation and Upgrade' started by Aditya.Agarwal, Jun 2, 2021.

  1. Unable to upgrade Windows 10 from 1909 to 21H1


    I am using a Windows 10 1909 on a 64 bit device. Recently windows update showed feature update to version 20H2, I tried installing but it failed several time with errors 0x80d02014, 8024000b, 0xc1900101 etc.So then I used Windows 10 Update assistant to upgrade, it showed me version 21H1 as the latest version so I downloaded it, after downloading and verifying, it started upgradingIt took a couple of hours and then the device restarted but Windows was not updated. nothing was changed , the version was still 1909.Since then windows update has also been showing the "Your device is missing impo

    :)
     
    Aditya.Agarwal, Jun 2, 2021
    #1
  2. bobhurd Win User

    Unable to update Windows 10 to 21H1

    I have two machines both running Windows 10 Pro. Both were on 20H2 prior to updating. One machine updated flawlessly although it took a long time. It is now on 21H1. The other machine gives me an error after quite a long time into the update process. I attached two screenshots of the error. I do not want to call Microsoft because they have been less than helpful in the past. Any suggestions?
    Unable to upgrade Windows 10 from 1909 to 21H1 [​IMG]

    Unable to upgrade Windows 10 from 1909 to 21H1 [​IMG]
     
    bobhurd, Jun 2, 2021
    #2
  3. Nordic Win User
    Windows 10 upgrade problem, no input accepted

    I really hate having to come here and ask for help, but I really am stumped. It hurts my geek pride. I have a PC with fairly modern hardware in it. It has a p8p67 pro in it. I have tried upgrading windows 10 on it twice now. Both times I have had the same result.

    After windows finishes upgrading it goes to the log in/set up screen. I can't do anything. No keyboard or mouse input is accepted.

    I will list some, or hopefully all, of the troubleshooting steps I have tried:
    • Move keyboard and mouse to different USB ports.
    • Try different keyboard or mouse.
    • Restart computer, repeatedly.
    • Google for related issues.
    • Update Bios, because why not.
    • Create boot media and revert to windows 7.
    The windows 10 system restore boot media works fine with keyboard and mouse. All USB ports work in windows 7. I don't know what is wrong. I suspect that windows 10 is lacking a driver of some sort, but since the computer accepts no input I have no way of checking for which driver let alone installing it.

    Please help me figure this out. If I have to revert back to windows 7 again, I am not going to get it upgraded to windows 10. Thank you in advanced.
     
    Nordic, Jun 2, 2021
    #3
  4. Mussels Win User

    Unable to upgrade Windows 10 from 1909 to 21H1

    Windows 10 upgrade problem, no input accepted

    i've seen this when the stock USB drivers went kaput. Only ever seen it once - i used a PCI USB 2.0 card and connected the mouse and keyboard to that, and manually updated the USB 2/USB 3 drivers.
     
    Mussels, Jun 2, 2021
    #4
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Unable to upgrade Windows 10 from 1909 to 21H1

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