Windows 10: Unable to use Microsoft Office after Windows update "Error officec2rclient.exe - Bad Image"

I get this after Windows updated and I cant use Microsoft office Excel Word etc.



Error that pops up is C:\Program Files\Mircrosoft Office 15\Clientx64\apiclient.dll is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support. Error status 0xc000012f.



I misplaced my Windows stuff for the product key code thingy. How do I solve this problem without reinstalling?

:)

 

Hidden Window: CNQMMAIN>EXE - Bad Image error message

Hello,

For us to better assist you, we'd like to know the following:

• Confirm which build is currently installed on your device. To check, follow the steps below:

• Press Windows key + R, then type in winver.
• Click OK.

• Were there any recent changes made prior to this issue?

Furthermore, a bad Image error occurs if there's an interruption to the system process or a corrupted file that affects the system. To isolate the issue, we suggest that you run the
System File Checker (SFC) tool. It's a utility in Windows that allows users to scan for corruptions in Windows
system files and restore corrupted files.

You may also check the answer from Andre Da Costa in this
thread
regarding Hidden Window: CNQMMAIN.EXE - Bad Image error message.

We look forward to your response.

Regards.

 

Microsoft Office - Bad Image Error on Windows 10

Opened a previous question about MS Office, it may or may not be connected but here it is - Microsoft Office 2016 Issue with Windows 10

New issue:

Currently there are 8 Laptops affected by this issue and they were all affected at different times,

Error:




Each office application has been affected by this and shows the exact same error when you try to open them.

One user told us that they updated office just before it happened which points to that.

Although, i spent two hours getting re-directed through Microsoft deep support tree to eventually be told there where no updates pushed to office.

So on the off chance that it isn't an update from Microsoft causing the issue i'm posting this here.

What I have tried:

1. Quick Repair - Did nothing
   
2. Full Online Repaird - Did nothing
   
3. Uninstall / Re-install - Did Nothing
   
4. Uninstall combined with Office Removal Tool - Did nothing
   
5. Full Clean install on Dell Desktop with no updates applied - Worked until reboot then gave the same error
   
6. Deleting / Renaming the "mso20win..." file - Doesn't work
   
7. Starting Outlook in safemode "Outlook /Safe" doesn't work
   
8. Everything mentioned in the linked question at the start.
   

At this point i'm lost and cannot find a solution online and office support have been no help so far, any ideas?

I may have left one or two things out that we've tried as to my knowledge it's everything so feel free to suggest anything.

Thanks in advance.

UPDATE:

Recently after posting here another user has been affected by this error, bringing the total systems up to 9.

Just before he was hit with it he applied a Windows Update, there was a version build update so a fairly major one as well.

Unfortunately I cannot revert to a previous build version as windows isn't allowing me nor do I have time as he needs a solution asap, Will post results of a build version downgrade / re-install once I can get to a system.

Since the fresh install of win10 had the same issue, the iso must of been created using the latest build version if that's the cause.

Hopefully it'll be good news in the next update.

Update Two

Another system affected this morning, this was a brand new system that was only Setup one week ago, and I blocked windows updates on it, therefore, the above theory of windows updates causing the issue is out the window.

 

Windows Anniversary Update Fail now have .exe bad images

Hi Brandi,

To better assist you, we suggest that you try to re-install your graphic driver. To do this, please follow the step-by-step instructions on this

link.

Let us know if you need further help.

Best regards,