Windows 10: unable to use printer after user profile issue resolved

we are unable to use or install printer. we had issue of not being able to sign into user profile, which blocked our access to computer. we resolved that issue with service tech help, after repairing thru cmd-blackscreen. ever since then we have not been able to use computer... I have tried a few option thru troubleshooting but none are working. the printer does work, it prints iPhone notes. but cannot be recognized from computer

:)

 

Printer spooler issue in Windows 10 with Canon printer

Hello,

User profile corruption is one of the possible reasons why you are encountering issues with your printer in Windows 10. We suggest adding a new user account on your computer and see if the same issue will occur on a new user profile. To do this, simply follow
the steps below:

• 
  Select the Start button, then select Settings > Accounts > Family & other people > Add
  someone else to this PC.
  
• 
  Type a user name, password, password hint, and then select Next.
  

You can also try and check the printer manufacturer's website to see if they have released any updated drivers for Windows 10.

Once you are done with the steps, get back to us with the result.

 

User Profile Service failed

To resolve your concern, we suggest that you follow these steps:

• Copy the Default folder (in C:\Users) from another windows 10 computer.
• Rename the Default folder to something like DefaultOLD (just to keep it for safety reasons).
  
• Paste it in your Users folder.
• To make sure that you won't have problems with permissions of the "implant" folder, just transfer it via a FAT/FAT32 formatted USB stick (those filesystems don't have permissions).

This will provide solution to the error User Profile Service failed.

Let us know if you need more assistance.

 

New Account/User Issues

Hi,

When you create a new user account, Windows uses the Default user profile as a template to construct the files for the newly created user account. You might be experiencing issues creating new accounts due to a corrupt Default profile. To
resolve the issue, we suggest reinstating the Default folder in the
Users directory by following these steps:

• Log in as an administrator.
• Open the C:\Users folder using Windows Explorer.
• Rename the Default user profile folder to Default.OLD.
• Download a zip of C:\Users\Default from a Windows 10 installation that doesn't have this problem.
  
• Unzip the non-corrupt Default profile into C:\Users.
• Try logging in to the new user account and check if the problem is resolved.

Let us know how it turns out.