Windows 10: Unable to use student email to get free Microsoft Office 365

Discus and support Unable to use student email to get free Microsoft Office 365 in Microsoft Windows 10 Store to solve the problem; I get directed to sts.[school name].edu site to sign into my student Office account. I can't sign in though, because it tells me that my username or... Discussion in 'Microsoft Windows 10 Store' started by Erik_515, Jul 23, 2021.

  1. Erik_515 Win User

    Unable to use student email to get free Microsoft Office 365


    I get directed to sts.[school name].edu site to sign into my student Office account. I can't sign in though, because it tells me that my username or password is incorrect, but both are the email address and password I use to sign in to my other school accounts.

    :)
     
    Erik_515, Jul 23, 2021
    #1

  2. Office 365 for students

    Its possible you need to download the software install files from the schools website if you purchased it through the school.

    • Please uninstall any Office trial versions on your device before installing Office 365 Education.
    • Open the Microsoft Office 365 Web site.
    • On the Office in education screen, enter your IT Account NetID, followed by <university email
      address>
      and click Get Started.
    • Select I'm a student on the next page. You will be sent an email with instructions.
    • Follow the steps in the email. It is recommended that you use the same password as you use for other
      University services.
     
    Andre Da Costa, Jul 23, 2021
    #2
  3. z3r010 Win User
    Office 365 Education free to students and teachers in US


    Read more - Making it easier for teachers and students to work together - Office Blogs
     
    z3r010, Jul 23, 2021
    #3
  4. Unable to use student email to get free Microsoft Office 365

    Student Microsoft 365 stopped working

    I am unable to use microsoft tools because it says I do not have office. I have the free version for students. Any suggestions.
     
    SaraRogers3, Jul 23, 2021
    #4
Thema:

Unable to use student email to get free Microsoft Office 365

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