Windows 10: Unable to use windows updates and more apps

After the latest cumulative update of .Net on 30 july I have been unable to open windows update and unable to use microsoft store for installing something new or updating the pre existing apps. I am also unable to download updates on my antivirus too.

:)

 

Windows Phone users Clubhouse

I think I'll put a list of people's favourite apps in the OP, starting with my own until I get some suggestions, but you can take a look at the Windows Phone app store at the top apps to see what's popular http://www.windowsphone.com/en-us/store

You are both now added, welcome! *Toast :toast:

 

I am still frozen out of several apps and the store thus unable to download any more apps.

Hi Raymond,

Thank you for posting your query on Microsoft Community.

We regret the inconvenience caused to you. We will be glad to assist you with your issue.

• Which all steps did you try to resolve this issue?
• What exactly did you re-install when you say "I have tried to re-install several times with the same result"?
• Which all apps are you facing issues with?
• Did the same issue occur with different user account as well?

For now try the below steps and check if it helps:

Step 1: Windows App Troubleshooter.

I would suggest you to run the Troubleshooter for Windows App and see if it helps to resolve the issue.

http://windows.microsoft.com/en-us/windows-10/run-the-troubleshooter-for-windows-apps

Step 2:

I suggest you to check if the services responsible for Windows update is running. Refer to these steps:

• Press Windows key +R, type “services.msc”
• Locate the BITS, Cryptographic, MSI Installer and the
  Windows Update Services and check if it is running.
• If not, right click on the service and click start to start the service.

Let us know the status of the issue. We will be happy to assist you further.

Thank you.

 

Unable to download apps from Windows Store

Hi Nishadha,

Sorry for the delay in response.

Do you face an issue with a particular\ all apps?

As you have issue with the store downloading apps, try to run these inbuilt troubleshooters.

We would suggest you to try the steps mentioned in the link

• Type troubleshooting in the search box and hit Enter.
• Click View all from the left pane and select Windows store apps.
• Follow the on-screen instructions and check.

and

Follow the same steps to use the Windows update troubleshooter.

Hope this information helps.